Customer Service/Warehouse Associate

United States·Silverthornemid

OtherWarehouse Associate

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Quick Summary

Requirements Summary

Must be 18 years of age. High school diploma or equivalent Forklift certification or willing to obtain certification. Distribution environment experience preferred.

Technical Tools

OtherWarehouse Associate

What We Offer

~1 min read

✓Deliver exceptional customer service throughout the sales and order fulfillment process.

✓Greet customers, answer phones, and maintain a professional appearance and attitude.

✓Process customer orders accurately and maintain order status updates.

✓Communicate order status, ETAs, and delivery information to customers.

✓Resolve customer issues promptly and professionally.

✓Coordinate with sales representatives, managers, and team members.

✓Schedule deliveries and complete assigned projects and administrative tasks.

✓Process shipping, receiving, inventory transfers, cycle counts, and related documentation.

✓Maintain inventory accuracy, organize stock, and operate material-handling equipment as needed.

✓Follow company safety, quality, and operational procedures while maintaining a clean and organized work area.

✓Other duties as assigned.

Requirements

~1 min read

Must be 18 years of age. 
High school diploma or equivalent 
Forklift certification or willing to obtain certification.
Distribution environment experience preferred.
Good basic math skills (including ability to take accurate measurements).
Proficient with Windows based computer applications. 
Must be able to work overtime as necessary. 
Excellent organizational skills with attention to detail. 
Positive attitude and strong work ethic. 
Strong interpersonal skills in dealing with employees and clients. 
Ability to perform well in a detail oriented, fast paced environment.

Frequently, working in extreme weather conditions (hot and cold). 
Occasionally, you will be expected to lift up to 50-75 pounds. 
Occasionally, working outside for a certain period of time.

Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a sense of urgency

Compensation range = $21 - $26/hr

AHF PRODUCTS:

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.