Provider Outreach and Education Manager

Automated Health Systems, a dynamic healthcare management company, is seeking a Provider Outreach and Education Manager to lead provider outreach and education activities supporting Maryland Medicaid programs.

In this hands-on management role, you will help healthcare providers understand Medicaid enrollment, re-enrollment, revalidation, and program requirements while supporting outreach initiatives throughout Maryland.

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  Coordinate and oversee daily provider outreach and education activities

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  Provide guidance, coaching, and support to Outreach and Education Analysts

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  Develop and implement outreach plans to support provider engagement and program goals

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  Conduct in-person and virtual training sessions for healthcare providers and stakeholders

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  Educate providers on Medicaid enrollment, re-enrollment, revalidation, and program updates

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  Build and maintain positive relationships with providers, provider associations, and community stakeholders

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  Coordinate outreach events, provider meetings, and informational presentations throughout Maryland

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  Monitor outreach activities, track performance, and prepare reports for management

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  Identify opportunities to improve provider communication, education, and engagement

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  Collaborate with internal teams to support program requirements and operational goals

• Bachelor's degree in a related field preferred; equivalent professional experience considered

• 3+ years of experience in Medicaid provider relations, healthcare outreach, provider enrollment, or a related healthcare services environment

• Previous supervisory, team lead, training, or staff mentoring experience preferred

• Familiarity with Medicaid programs, provider enrollment processes, and healthcare regulations

• Experience conducting training, presentations, or educational outreach activities

• Strong communication, organizational, and relationship-building skills

• Ability to work independently, coordinate multiple priorities, and support a team

• Strong computer skills, including Microsoft Office

• Ability and willingness to travel extensively Maryland

Automated Health Systems is an Equal Opportunity Employer.