Assistant Manager, Digital Transformation

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

• →Lead the planning, execution, and monitoring of digital transformation projects and initiatives.
• →Manage project scope, timelines, budgets, resources, risks, and dependencies.
• →Ensure project deliverables are completed according to agreed quality and business expectations.
• →Drive issue resolution and escalate critical risks to management when necessary.
• →Monitor project performance and report status to stakeholders and leadership.
• →Lead requirement discovery sessions and business process analysis activities.
• →Translate strategic business needs into functional requirements and solution designs.
• →Evaluate business processes and recommend innovative digital solutions.
• →Review and validate business cases, change requests, and impact assessments.
• →Oversee UAT planning, execution, and sign-off processes.
• →Build and maintain relationships with business leaders, technology teams, and external partners.
• →Facilitate decision-making workshops and steering meetings.
• →Influence stakeholders to align priorities and transformation objectives.
• →Communicate project outcomes, risks, and recommendations to senior management.
• →Serve as a recognized subject matter expert across assigned business domains.
• →Drive continuous improvement initiatives and establish best practices.
• →Mentor analysts and project team members in business analysis and project delivery methodologies.
• →Support capability building across business and technology teams.
• →Collaborate with cross-functional teams to ensure accurate and timely Technology related financial data reporting.
• →Monitor project expenditures against approved budgets and identify variances.
• →Prepare periodic financial reports for management review.
• →Support financial planning, forecasting, and business case evaluation for digital initiatives.
• →Ensure compliance with internal financial policies and governance requirements.
• →Provide financial insights and recommendations to support decision-making.

• Bachelor's degree in information technology, computing, engineering, or related field
• Minimum 4 years of experience in digital transformation, business analysis, project management, or related functions, preferably within life insurance, financial services, or technology industries.
• Proven experience managing medium-scale projects and cross-functional stakeholders.
• Strong knowledge of insurance products, policy lifecycle management, customer journeys, and digital platforms.
• Experience working with Agile, Waterfall, and hybrid project delivery methodologies.
• Demonstrated ability to lead workshops, drive consensus, and influence business decisions
• PMP, Scrum Master or equivalent certification preferred.
• Strong leadership and stakeholder management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Strong communication, presentation, and negotiation skills.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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