aia
aia13h ago
New↻ Repost

Associate-Claims

MalaysiaMalaysia·Cyberjayamid
OtherAssociate
1 views0 saves0 applied

Quick Summary

Overview

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives,

Technical Tools
OtherAssociate

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

About the Role

~1 min read

To perform end-to-end registration, assessment and settlement of minor claims within defined turnaround times, ensuring compliance with policy coverage, procedures and quality benchmarks.

The role leverages digital claims systems and workflow tools to support accurate decision-making, operational efficiency and consistent service delivery, while demonstrating adaptability to evolving processes, automation and ways of working.

  • Register, update and maintain claims accurately in core claims systems by verifying completeness and validity of documents received.

  • Escalate complex, ambiguous, or high-risk cases and liaise with senior team members for appropriate guidance.

  • Maintain proper documentation, audit trails, and data accuracy to support
    internal controls, reporting, and regulatory requirements.

  • Utilize digital tools, workflow systems, and automation solutions effectively to improve processing efficiency, accuracy, and turnaround times.

  • Participate in continuous improvement initiatives by providing feedback on process gaps, system enhancements, or automation opportunities.

  • Demonstrate adaptability by learning new systems, tools, and ways of
    working as claims processes evolve.

  • Support a culture of collaboration, continuous learning, and service
    excellence within the claims team.

  • Perform other operational tasks or duties assigned to support team objectives and business needs.

Requirements

~1 min read
  • Education qualification in Biomedical, Biotechnology, Biology, Nutrition, Dietitics or related fields

  • Ability to read and write Mandarin Chinese will be an added advantage but not a mandatory requirement, to review documentations that may be in Chinese.

  • Good communication and decision-making skills

  • Self-motivated and customer-driven

  • Sound problem solving skill

  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

    You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

    Location & Eligibility

    Where is the job
    Cyberjaya, Malaysia
    On-site at the office
    Who can apply
    MY

    Listing Details

    Posted
    July 28, 2026
    First seen
    July 28, 2026
    Last seen
    July 28, 2026

    Posting Health

    Days active
    0
    Repost count
    1
    Trust Level
    44%
    Scored at
    July 28, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    aiaAssociate-Claims