Associate Director, Governance and Control

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

• →Design and manage the execution of business quality framework for different distribution channels and models
• →Design and implement effective controls in the identified risk areas of partnership distribution channels including but not limited to the following:

- Selection and appointment of intermediaries

- On-going appraisal of intermediaries

- Sales & marketing and communication controls

- Compensation controls

- Sales process and business quality management

- Customer complaint and conduct management

• →Liaise with business partners and other internal stakeholders to implement effective controls in the identified risk areas
• →Work closely with business partners on business quality related areas and make sure the guidelines from IA is observed
• →Perform regular risk and control assessment for the department, and drive actions to address areas with increased risks
• →Manage and report compliance incidents for the department
• →Co-ordinate and provide supports for review of the department by Compliance, Internal Audit and regulators
• →Drive to enhance the awareness and knowledge of risk management and controls & governance for the department staff and business partners
• →Lead governance related initiatives to sustain long term business quality
• →Drive people development and performance driven culture
• →Lead ad hoc projects and assignments
• →Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements

• University/College graduate with 10 years’ relevant working experiences with supervisory responsibilities
• Strong organizing and management skills
• Strong presentation and communication skills
• Good written and spoken English and Cantonese
• Obtain relevant license if your job involves regulated activities

• You are required to obtain the license of Insurance Authority (IA) (Paper 1, 3 and 5)
• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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