Change Manager

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

• Comply, follow and adopt governance and process of change management and its framework as well as follow the STO procedure and governance.
• Ensure alignment with strategic objectives and integration with project, program, and portfolio delivery plans.
• Develop and execute end‑to‑end change management plans (communications, training, sponsorship, readiness).
• Coordinate cross‑functionally with Strategic Transformation Office (STO), SME Communications, Process Owners, and business leaders to embed change into delivery cadence.
• Prepare progress updates and reporting for Steering Committees and senior leadership.
• Identify and mitigate change‑related risks, issues, and dependencies across initiatives.

• Conduct stakeholder analysis and change impact assessments; tailor engagement strategies accordingly.
• Work closely with stakeholders to anticipate resistance and build strong adoption plans.

• Lead communication efforts to ensure messages are clear, relevant, and engaging.
• Facilitate workshops, trainings, and engagement sessions to enhance awareness and readiness.
• Track training effectiveness (attendance, assessments) and iterate content.