Digital Business Consultant

Philippines·Makati Citymid

OtherBusiness Consultant

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Quick Summary

Overview

Build a healthier and more sustainable future for everyone. At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives.

Technical Tools

OtherBusiness Consultant

About the Role

~1 min read

The Digital Business Consultant should have the ability to thrive in a fast-paced, dynamic environment, and be a deadline driven self-starter. Reporting to the Customer Operations Tribe Squad Lead, this role is expected to develop relationships will all levels of Operations executives, staff, vendors, and is expected to help drive the overall Operations Strategy through the implementation of new solutions, campaigns, BAU initiatives, and key transformation projects that will help achieve the OKRs of the Customer Operations Tribe.

He is responsible for discovering new and innovative solutions, establishing, reviewing, and realigning processes to improve efficiency. Ensuring quality and timely delivery of technology, systems, and procedural changes. Help all the stakeholders in managing the changes being introduced.

The role is expected to effectively collaborate with Operations business owners and IT Delivery Leads to ensure that business goals are achieved, and investments are maximized.

Roles and Responsibilities:

Requirements

~2 min read

Candidate must possess a bachelor’s degree (4-yr course) or above from leading colleges or universities, with preference to Information Technology, Industrial/Management Engineering, Business Management or Accounting
5 years of experience in business analysis, process reengineering or systems and control implementation
Proven track record of successful delivery of operational transformation programs and projects
Deep understanding of insurance operations, processes, and systems
Strong analytical, business analysis and problem-solving abilities
Strong leadership and interpersonal skills.
Excellent communication, collaboration, and presentation skills
Highly organized and able to manage multiple small to medium size priorities without compromising timely delivery.
Proficiency in relevant software applications (e.g. project management tools and data analysis tools
Knowledge in MS Office (Word, Excel, PowerPoint, Visio, Project) and Power BI.
Background in Life Insurance/ Banking Preferred

Considerations

Lean Six Sigma Certification and/or Human Centered Design
Product management and development experience
Experience with digital transformation initiatives, including automation, AI and cloud technologies

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.