Digital Solutions, Specialist

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

WHAT YOU’LL BE DOING:

• Participate (or lead smaller scale) delivery and implementation of strategic initiatives and BAU enhancements requested by the business.

• Initiate discussions with the business on understanding the processes and document the rules and enhancements that are needed.

• Prepare and review that the business requirements that are comprehensive and they meet the business needs taking into consideration future needs and changing business needs.

• Evaluate alternative high-level solutions with Information Technology and make appropriate recommendations to the users.

• Translate business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT).

• Conduct/review UAT and responsible for UAT sign off.

• Collaborate and prioritise the changes with the users and other key stakeholders if there are gaps in the business requirements so that the agreed launch timeline will not be impacted.

• Involve in overall planning/re-planning of the project timeline and resources, effective monitoring of the project status and plans.

• Provide guidance to Analyst.

• Prepare/Review training materials and conduct training/sharing to agency force.

• Actively seek continuous improvements in her/his area of expertise so that she/he continues to be relevant to the business.

WHAT WE ARE LOOKING FOR:

• Degree Holder preferably in Business IT, Computer Science or a related discipline

• Min 5 years working experience, preferably in the area of business analysis / digital implementation

• Meticulous and able to manage priorities to meet deadlines

• Good communication and interpersonal skills in engaging key stakeholders

• Digitally-savvy with a passion for optimizing digital experiences

• Positive attitude and willingness to share and learn

• Ability to work under pressure with minimal guidance and is a team player

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.