External Instructional Design Specialist (12 month fixed term contract)

• Design engaging learning solutions that build capability, support performance, and enhance the experience of external partners
• Partner with stakeholders and subject matter experts to identify learning opportunities and translate complex information into effective learning experiences
• Create high-quality digital content, assessments, videos, and performance support resources that align with learner and business needs
• Enhance AIA’s external learning experience through innovative, learner-centred approaches and contemporary learning practices
• Evaluate learning outcomes and use data-driven insights to continuously improve content effectiveness and business impact
• Maintain a well-governed learning catalogue and content library that supports accessibility, consistency, and content quality

• You bring experience designing and developing instructional or learning solutions across digital, blended, and online learning environments
• You have a strong understanding of adult learning principles and apply them to create engaging, accessible, and effective learning experiences
• You have excellent written communication skills and confidently create, refine, and edit content for a range of learning formats
• You bring strong relationship-building, communication, and stakeholder management skills and collaborate effectively across diverse teams
• You have strong organisational skills and manage competing priorities while delivering high-quality outcomes in changing environments
• You may also have experience with Adobe Captivate, learning management systems, or knowledge of AIA products and systems

At AIA, your experience matters, and so does your impact. In return for your expertise, we offer a career where you can apply your skills to meaningful work that improves lives across Asia-Pacific. You’ll enjoy flexible ways of working, competitive rewards, and access to continuous learning programs designed to keep you ahead in a rapidly changing world. Our collaborative culture values your ideas and empowers you to innovate, solve complex challenges, and contribute to our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at nz.talentacquisition@aia.com.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

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