Governance, Principal

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

1. Governance and Regulatory Management

• Act as the primary governance lead for CSD, ensuring effective governance frameworks, policies, processes and controls are established, implemented and maintained.
• Interpret, assess and translate regulatory developments, industry guidelines and Group requirements into actionable business requirements.
• Lead the implementation and operationalisation of new regulatory requirements, ensuring timely compliance across all impacted functions.
• Provide strategic advice and guidance to the teams and stakeholders on regulatory obligations, governance requirements and emerging compliance risks.
• Drive governance awareness and foster a culture of accountability, ethical conduct and regulatory compliance throughout the division.
• Review and strengthen governance processes to ensure alignment with local regulatory requirements, AIA Group standards and industry best practices.
• Represent the division in governance, compliance and risk forums, committees and management meetings.

2. Compliance and Risk Oversight

• Oversee the effective implementation and monitoring of compliance controls to mitigate regulatory and operational risks.
• Partner closely with Compliance, Risk Management, Legal, Data Privacy and other control functions to ensure consistent application of policies and regulatory requirements.
• Identify, assess, monitor and escalate key compliance and operational risks impacting the division.
• Lead and coordinate risk assessments, compliance reviews, control testing, quality assurance activities and gap analysis exercises.
• Monitor remediation activities and ensure timely closure of compliance issues, risk incidents and control deficiencies.
• Oversee the division's outsourcing governance framework, including annual outsourcing assessments and regulatory submissions relating to TPAs, APTBs, GI providers and other outsourced service providers.
• Ensure compliance with Data Privacy requirements by working closely with relevant stakeholders to maintain robust data governance practices.
• Provide oversight on departmental risk reporting, risk registers, control attestations and governance reporting to management and enterprise risk functions.

3. Audit and Control Management

• Lead all internal and external audit engagements impacting the division, ensuring effective preparation, coordination and execution.
• Serve as the key liaison between auditors and business stakeholders during audit reviews.
• Establish mechanisms to monitor and track audit findings, management action plans and remediation activities to ensure timely closure.
• Evaluate audit observations and identify opportunities to strengthen internal controls and governance practices.
• Drive continuous improvement initiatives to enhance control effectiveness, risk management and regulatory compliance.

4. Legal and Contract Governance

• Oversee governance and compliance aspects relating to contractual arrangements, client agreements and business partnerships together with Legal.
• Provide guidance to business stakeholders on legal and contractual governance requirements.
• Ensure proper contract governance, record management and maintenance of agreement repositories.
• Monitor contractual obligations, approval processes and review cycles to ensure regulatory and legal compliance.

• Development, governance and management of effective enterprise solutions and outcomes
• Possess strong strategic, analytical, problem solving and decision-making skills, with high attention to detail
• Proficient in Microsoft Word, Excel, and PowerPoint. Knowledge in PowerBI or any data analytics tool will be an added advantage.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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