Healthcare Strategy & Insights, Principal

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

1. Value-Based Healthcare Strategy Leadership

• Define and drive the organisation’s value-based healthcare strategy, focusing on improving clinical outcomes while managing cost of care
• Translate clinical knowledge and insights into strategic priorities, care models, and insurance propositions
• Identify opportunities to shift from fee-for-service to value-based payment models (such as diagnosis-related group payment system), including bundled payments, care pathways, and provider partnerships

• Support decision-making through structured problem framing, trade-offs, and scenario analysis.

• Align healthcare strategy with enterprise goals across growth, claims management, and customer experience

2. Clinical Insights & Outcomes Analytics

• Lead development of clinically meaningful insights, linking utilisation, cost, and health outcomes
• Define value-based KPIs and leading indicators (e.g., readmissions, complication rates, cost per episode, care appropriateness)
• Apply clinical expertise to interpret variations in care, identify gaps in quality, and highlight opportunities for intervention
• Drive advanced analyses on:
  • Disease burden and population health trends
  • Care pathways and treatment patterns
  • Provider performance and variation
• Translate complex concepts, medical evidence, and healthcare insights into simple, accessible, and customer-friendly language for non-clinical audiences, enabling informed decision-making across customers, distribution channels, product teams, and business stakeholders.
• clinical and analytical findings into actionable strategies and decision-ready narratives

3. Business Insights & Performance Management

• Shape the Healthcare Insights agenda linking clinical outcomes, cost drivers, and business performance
• Define enterprise-level performance metrics and dashboards integrating clinical, operational, and financial indicators
• Lead deep-dive analyses to identify drivers of:
  • Claims inflation
  • High-cost cases
  • Suboptimal care pathways

4. Stakeholder Leadership & Influence

• Act as a trusted advisor to senior leadership on clinical strategy, healthcare economics, and value-based healthcare strategy transformation
• Bridge communication between clinical teams, actuaries, data scientists, and business leaders
• Communicate complex clinical and analytical concepts clearly and persuasively tailoring messages for diverse audiences ranging from healthcare professionals to customers, agents, and other non-healthcare stakeholders.
• Influence stakeholders to adopt value-based healthcare strategy

5. Capability Building & Thought Leadership

• Coach multidisciplinary teams across analytics, medical, and strategy functions
• Promote a culture of evidence-based decision-making and continuous improvement
• Stay at the forefront of value-based healthcare strategy, clinical innovation, and payer-provider models

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.