HR Governance & Industrial Relations, Principal

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

A big part of the role will be focusing on governance matters working together with manager and in collaboration with ERM/Compliance in setting up, performing periodic review on departmental/functional incident threshold guidelines which serves as a reference for consideration of the appropriate consequence management action for people incidents reported.

• Collaborate with other function heads within HR to periodically review existing guidelines and SOP for continuous improvement.
• Ensure timely update of relevant SOP and the appropriate follow-up action execution on timely basis.
• Draft new policy (if relevant) and conduct periodic review on existing policies, processes and procedures to keep information updated for reference.

2. Employee Relations /Industrial Relations and Discipline Management

• Develop and enhance professional relationship with Unions and to maintain industrial harmony.
• Proactively engage union in managing employee issues (if relevant)
• Collaborate with the relevant HRBP and department managers to manage employee issues.
• Lead the investigation of employee complaints/grievance/mis-conduct cases as per regulatory as well as internal policy/guidelines requirements.
• Review mis-conduct cases and recommend the appropriate disciplinary action in line policies/guidelines/standards.
• Support other team members in managing employee people incidents review /reporting for timely and proper closure (as and when required).
• Provide training to assist managers to gain awareness in managing employee relation matters as per the legal requirements in line with risk management.
• Collaborate with manager in strategizing and managing collective agreement process to achieve win-win within budget allocated.

3. Performance Improvement Program (PIP)

• Provide PIP training to the managers to equip them with clear understanding of the requirement and process of PIP.
• Facilitate PIP cases end-to-end as assigned and be the lead for IR team members.

• Degree in Law /HR /Management and any relevant field.
• At least 10 years’ experience HR with at least 5 years in governance/IR/Legal function.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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