Senior Manager, Operating System Support (AS400)

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

• Assist to develop and implement a comprehensive strategy for AS/400 OS support, aligned with organizational goals.
• Manage a team to ensure high performance and operational efficiency.

• Oversee the deployment, configuration, and maintenance of AS/400 operating system across the organization.
• Ensure stability, security, and performance of AS/400 servers and endpoints.

• Act as the 1st escalation point for complex AS/400 OS-related issues and ensure timely resolution.
• Lead on the root cause analysis for recurring issues and implement preventive measures.

• Assis to develop and enforce patch management policies to ensure all AS/400 systems are up-to-date and secure.
• Coordinate with security teams to address vulnerabilities and apply necessary updates.

• Monitor the performance of AS/400 systems, analyze trends, and implement improvements to enhance efficiency and reliability.
• Prepare and present regular reports on AS/400 OS support operations, compliance, and risk management to senior leadership if required

• Work with vendors and internal stakeholder to evaluate, select, and implement AS/400 OS-related tools and technologies if any.
• Manage relationships with third-party service providers and ensure SLAs are met.

• Develop and manage related budget.
• Allocate resources effectively to meet project deadline and organizational goals.

• 7+ years of relevant experience, at least 3 years in managerial position with regional coverage.
• Hands on experience on position related technical components.
• An equivalent combination of qualifications and relevant experience.
• Bachelor’s degree holder of unviersity on Information Technology or related discipline
• Extensive knowledge IBM AS/400 (iSeries) operating systems including OS/AS400 and IBM i.
• Strong understanding of AS/400 architecture, CL programming, RPG, DB2, and system administration tools.
• Experience with modernization and integration of AS/400 systems with cloud or hybrid environment is a plus.
• Relevant certifications such as IBM Certified System Administrator – AS/400 or equivalent is highly desirable.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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