Senior Manager, Product Development

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

• →Conduct market research, competitor benchmarking, and customer insight analysis to identify product gaps and growth opportunities
• →Manage full product development lifecycle — from ideation, feasibility, and business case approval.
• →Design and implement product features, T&Cs, ensuring alignment with business strategy, pricing and risk appetite.
• →Develop and maintain project plans, milestones, and deliverables; proactively manage risks, dependencies, and timelines across all stakeholders - Serve as the single point of accountability for product launch readiness.
• →Prepare comprehensive product launch packs for distribution channels, including product summaries, sales guides, FAQs, training materials.
• →Ensure all products comply with regulatory requirements and internal governance standards.
• →Collaborate with the Claims team to ensure product design supports fair, efficient claims outcomes and to incorporate claims insights into product iterations.
• →Engage Sales Channels (agents, brokers, bancassurance, direct/digital) to ensure product marketability, channel readiness, and effective go-to-market execution.
• →Prepare and deliver product presentations, business cases, and performance reviews to Senior Management team and Product Committee members.
• →Conduct post-launch reviews and drive product enhancements or remediation as needed.

• Bachelor’s degree in Business, Actuarial, Finance, Insurance, or a related field; professional insurance qualifications (e.g., CII, ANZIIF, FLMI) are a strong advantage
• 10+ years of experience in general insurance product development or product management, with demonstrated end-to-end ownership of at least one full product launch
• Strong hands-on experience drafting and reviewing T&C, policy schedules, policy wordings, and product launch documentation
• Solid working knowledge of actuarial principles, underwriting practices, and claims processes in general insurance
• Excellent project management skills, with the ability to manage multiple concurrent initiatives and cross-functional stakeholders
• Confident communicator with proven experience presenting to senior executives and governance committees
• Familiarity with relevant regulatory environments (e.g., insurance conduct, product governance, fair value requirements)
• Strong analytical, problem-solving, and commercial acumen; proficiency in Excel/PowerPoint; experience with product lifecycle or project management tools is a plus
• Strong leadership, negotiation, and stakeholder management skills.
• Excellent communication and analytical skills.
• Fluency in English and Chinese.

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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