Specialist, Talent Development

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

• Design, develop and deliver training programmes (including e-Learning modules) to achieve business objectives and outcomes
• Oversee onboarding initiatives such as Pre-contract CMFAS, Foundation to Success, Build to Succeed Level 1 and 2.
• Design and manage a structured 12-month development journey for new consultants.
• Conduct training needs analysis through stakeholder engagement and data for development of training interventions to address training gaps
• Collaborate with stakeholders (internal and external) to support the development and execution of projects and training to achieve business KPIs.
• Conduct regular evaluation to assess training effectiveness for ongoing enhancements on training curricula and training methodologies to ensure alignment with business goals
• Leverage on technology, digital tools and platforms to design and deliver effective and interactive sales training wherever possible
• Develop e-learning content and digital learning experiences.
• Support and drive learning innovation projects (e.g., Gen AI roleplay platforms
• Perform data analytics (from production dashboards) to support data-driven business decisions in contents development, training interventions and in measuring post-training production outcomes
• Conduct digital tools training and tactical training to support sales campaigns

• Company business metrics: TD VONB, NA VONB, TD Active Agents and NA Active Agents

Requirements

• At least 1–2 years of experience in insurance or bancassurance, and preferably with relevant sales experience
• Experience in design, development and delivery of face-to-face and virtual training
• Digitally savvy in digital tools used in the insurance industry
• Familiar with Microsoft excel and experience in analysing and interpreting sales data
• Strong facilitation, communication and presentation skills
• Good organizational, administrative & implementation skills
• Good analytical and Programme evaluation skills
• Able to work independently and must be a good team player as well
• Minimum Diploma Qualification
• CMFAS Certification: M5, M9, M9A & HI
• ACTA/ ACLP certified preferred

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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