Transformation Partner – Simplification & Efficiency Lead

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

• Act as a trusted partner to assigned business functions, translating strategic priorities into actionable plans, workstreams and measurable milestones
• Provide strategic advice and perspective to business functions, shaping initiatives and challenging assumptions to strengthen alignment with enterprise priorities
• Drive end-to-end strategy execution, ensuring initiatives are delivered on time and achieve defined outcomes
• Partner with the Strategy team to support development of business cases and annual strategic plans, ensuring strong linkage between strategy, investment and execution
• Align on key outcomes, KPIs and targets, and track progress through a disciplined performance management rhythm
• Operate as a single, accountable execution engine with clear priorities, ownership, and delivery cadence across initiatives
• Provide data-driven insights and recommendations to improve performance and outcomes
• Facilitate coordination across teams to ensure integrated and consistent delivery

• Lead process reengineering initiatives to streamline workflows, eliminate inefficiencies, and enhance operational effectiveness
• Drive productivity improvements and cost efficiency opportunities across functions
• Conduct in-depth reviews and support the design of optimized organisational structures and target operating models
• Ensure alignment with Group Office Future of Work (FoW) initiatives and standards
• Provide expert input, challenge existing practices, and shape more efficient and scalable solutions

• A Bachelor degree in Business, post graduate degree is a plus
• At least 8 years of working experience in Insurance and Financial industry
• Solid transformation experience is preferable
• Experience in consulting advisory is preferable
• Has worked in various business functions within an Insurance / Financial institution
• Proficient practitioner in project management and has led major cross function teams in projects
• Strong understanding of TOM, organisation design, and workforce optimisation
• Strong analytical and problem-solving capabilities
• Excellent leadership skills, team player and ability to influence
• Excellent communication skills and able to communicate with senior executives effectively
• Strategic thinking and judgment
• Strong drive for results and accountability
• Ability to challenge constructively and influence outcomes
• High adaptability in complex environments
• Proficient in English and Chinese written and presentation skills
• Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements
• The role holder demonstrates a strong commitment to understanding and addressing customer needs.

• You are required to acquire the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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