Key Account Executive

We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

1. Performance Analysis & Tracking

• Analyze sales, conversion rates, and member behavior for Extended Warranty products.
• Identify relevant variances, trends, and improvement opportunities by region, format, or club.

2. KPIs & Metrics Control

• Monitor key indicators such as conversion, category penetration, sales performance, and budget alignment.
• Ensure consistency and quality in all reported information.

3. Executive Reporting & Materials

• Prepare periodic reports, One-Pagers, and basic dashboards for the commercial team and regional leaders.
• Translate complex data into simple, actionable insights.

4. Commercial Team Support

• Assist the KAM and Account Executives with data for meetings, monthly reviews, and operational follow-ups.

Prepare ad-hoc analyses for campaigns, pilots, or commercial adjustments.

• High analytical capacity and attention to detail: Ensuring 100% accuracy in every report to provide a flawless foundation for decision-making.
• Focus on execution and delivery: Meeting tight deadlines with impeccable quality standards.
• Logical and structured thinking: Ability to organize and align analytical workflows to ensure a "single source of truth".
• Strong communication skills: Proficiency in delivering clear and concise reports, translating complex numbers into actionable stories.
• Proactivity in detecting inconsistencies: The ability to anticipate potential discrepancies in the data and identify improvement opportunities.
• Multitasking and high-pressure management: Capacity to handle multiple requests simultaneously while maintaining focus on commercial objectives.
• Order and discipline in information management: Maintaining a structured and methodical approach to handling datasets.
• High sense of accountability regarding delivered data: Taking full ownership of the accuracy and reliability of every report provided to leadership.
• Continuous learning mindset: A proactive drive to stay updated on new tools, retail trends, and insurance metrics.
• Close collaboration with commercial teams: Working hand-in-hand with account managers and regional leads to align data with business needs.
• Practical approach (Results-oriented): Less talk, more solutions; focusing on efficient execution over lengthy explanations.

• Intermediate–Advanced Excel: Mastery of Pivot Tables, complex formulas, and large-scale database management.
• Desirable: Proficiency in Power BI or other data visualization tools (User Level).
• Data Handling: Proven ability to process and analyze high-volume datasets.
• Programming Skills: Proficiency in a programming language such as SQL or Python.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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