SME Product Owner

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

• Prioritize features and known issues based on feedback from customer service, real users, and development teams

• Lead daily stand-up meetings with developers; update product backlog at least twice weekly
  📌 Ensure product development stays on track and resources are effectively allocated

• Analyze dashboards and customer feedback weekly

• Track adoption rates, drop-off points, NPS, and conversion funnels

• Propose UX/UI improvements or new features based on findings
  📌 Enhance product usability and improve customer satisfaction

• Facilitate weekly planning sessions with UX/UI, IT, Risk, Compliance, and Marketing teams

• Write clear user stories and lead Agile sprint planning every two weeks
  📌 Ensure features are feasible, aligned, and ready for launch

• Develop and execute test cases with QA and business analysts

• Track bugs and follow up until resolution
  📌 Deliver quality features with minimized risk

• Conduct research, interviews, and surveys to understand SME needs

• Develop business cases and product proposals quarterly

• Present ideas to leadership for project approval
  📌 Build competitive, market-driven solutions for SME customers

• Monitor key product KPIs including revenue, usage, and customer satisfaction

• Prepare monthly performance reports for management
  📌 Enable data-driven improvements and timely strategy shifts

• Research weekly on fintech and SME banking trends through reports, articles, or events

• Benchmark product features against local and global competitors
  📌 Ensure product innovation is ahead of market and aligned with future SME needs