Implementation Operations Analyst

Aiwyn is building the operating layer for accounting firms — automating the workflows that sit between client engagement and getting paid. Our platform spans Payments, Engagements, and Practice Management, and we're deploying it inside some of the most respected accounting firms in the country, including Big 4 and Top 25 firms.

We're growing fast, and operational clarity is what keeps growth from becoming chaos.

The Implementation Operations Analyst is the person who makes sure the VP of Implementation always knows what's actually happening across the org — not through status updates, but through data.

This role owns the reporting layer for the entire Implementation organization. That means pulling data from ClickUp, HubSpot, Pendo, and Notion into a coherent weekly picture, identifying the themes and patterns that matter, and bringing them forward proactively — without being asked. The VP of Implementation relies wholly on this person for the reporting and operational insight that comes out of the org.

This is not a BI engineering role. It's an analytical ops role. The data already exists — the job is to make sense of it, surface what it means, and communicate it clearly. The best candidate for this role reads a dashboard and immediately asks "why" and "so what" — and then goes and finds the answer.

Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa