Senior Assistant, Department of Medicine

Senior Assistant, Department of Medicine

Entity: Aga Khan University

Location: Karachi

Introduction

The Department of Medicine at The Aga Khan University Hospital comprises independent sections of Cardiology, Dermatology, Endocrinology, Gastroenterology, Internal Medicine, Infectious Diseases, Nephrology, Neurology, and Pulmonary & Critical Care. The department has over 70+ full-time Faculty with a strong commitment to undergraduate and postgraduate education and research. Residency Programmes are offered in Internal Medicine, Neurology, Adult Cardiology, Pulmonary Medicine, Nephrology and Dermatology, as well as Fellowship Programmes in Clinical Neurophysiology & Electrodiagnostic Medicine, Diabetes, Endocrinology & Metabolism, Interventional Cardiology, Gastroenterology and Infectious Diseases.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopting appropriate standards for safeguarding and promoting respectful relationships within and between its diverse workforce, including faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults. All employees, trainees, and partners are expected to share this commitment.

The Aga Khan University invites applications for the position of Senior Assistant in the Department of Medicine.

Job Role / Responsibilities

You will be required to:

• provide administrative and operational support to the departmental leadership and faculty members

• manage routine office operations, records, correspondence, and filing systems while ensuring confidentiality of departmental information

• coordinate meetings, prepare agendas, record minutes, and follow up on action items

• assist in scheduling appointments, managing calendars, and coordinating departmental activities

• organize logistics for meetings, workshops, conferences, and other departmental events

• monitor and track workflow, schedules, and deadlines to ensure timely completion of assigned tasks

• process procurement requests and coordinate with relevant departments for timely delivery of supplies and equipment

• facilitate payment requests, reimbursements, expense claims, and follow-up with Finance on pending matters

• maintain records of departmental assets and equipment

• assist faculty members with travel arrangements, leave requests, professional development activities, and other administrative matters

• support faculty credentialing and maintain related documentation in coordination with relevant departments

• liaise with internal and external stakeholders to ensure smooth departmental operations

• perform any other responsibilities assigned by the supervisor.

Eligibility Criteria / Requirements

Applicants should have:

• Bachelor's degree from an HEC-recognized institution

• at least two years of relevant administrative experience, preferably in a healthcare, academic, or large organizational setting

• proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook

• strong administrative, coordination, and organizational skills

• excellent interpersonal and communication skills with the ability to draft professional correspondence

• ability to effectively manage multiple tasks and work under pressure while meeting deadlines

• strong attention to detail and ability to maintain confidentiality of sensitive information

• ability to work independently as well as collaboratively within a diverse team environment.