Warehouse Operations Systems Technician

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Supply Chain function, a team that manages the logistics, inventory management, and supply chain analytics for Alcon's industry leading products to ensure products are delivered efficiently and effectively so that people can see brilliantly.

The Warehouse Operations Systems Technician is primarily responsible for supporting warehouse operations by assisting with Warehouse Management Systems (WMS) implementation, configuration, and maintenance. You will monitor system performance, provide support, and handle data entry and reporting. Technical skills, adherence to procedures, and precision are crucial.

Specifics include:

• Configures systems and necessary specifications that address system requirements, processes and operational requirements.
• Revises existing systems and tests functionality of the system to correct deficiencies and maintain more effective processes, data integrity, conversion, and/or input/output requirements.
• Document testing and maintenance of system updates, modifications, and configurations.
• Works on systems analysis, systems management, and systems implementation projects.
• Works under strict deadlines and high workloads independently to complete necessary tasks.
• Identify opportunities for process improvements and assist in system enhancements.
• Documents, interprets, and translates user needs and issues into functional requirements for system capabilities and reporting.
• Analyze and research challenges that provide information for management to make effective business decisions related to the deployment of system resources.
• Provides data analysis of business needs.
• Trains work group members on specific tasks and business and technical processes.
• Advises others on systems analysis, configuration, or systems administration tasks.
• Responsible for the operations, applications, and regulatory compliance related to IT Systems implemented at the local facilities.
• Advises others on systems analysis, programming, or systems administration tasks, and serves as a technical contact for a facility.
• Ensures the accurate, timely, and quality shipment of orders, and finished orders to Pharmaceutical/Consumer customer.
• Make decisions related to day-to-day tasks and issues within assigned projects, working under the guidance of senior team members for more complex decisions.
• Proficient in the use of the key logistics operating systems and technology to effectively coordinate the day-to-day operations.

• High School Diploma or Equivalent
• The ability to fluently read, write, understand, and communicate in English
• 3 Years of Relevant Experience
• Work hours: 2nd shift; Monday-Friday; 11am-8pm
• Travel Requirements: 0-10%
• Relocation Assistance: No
• Sponsorship: No

• Experience with RedPrairie or JDA or BlueYonder Warehouse Management System.
• Knowledge of SQL and Oracle DB.
• Experience with Knapp Automation a plus.

• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Collaborate with teammates to share standard processes and findings as work evolves!
• See your career like never before with focused growth and development opportunities!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.