Aligned Geriatrics

OtherAligned Geriatrics

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Overview

Patient Care Coordinator (Medical Assistant) Full-Time | San Diego/ Sorrento Valley Office + Local Senior Living Communities Schedule: Monday–Friday,

Technical Tools

OtherAligned Geriatrics

~1 min read

Maintain and organize provider schedules to ensure full and efficient visit days
Schedule new and follow-up appointments across multiple senior living communities
Register new patients and verify insurance and demographic information
Process medication refills, lab and imaging orders, referrals, and physician messages
Track lab and imaging results, confirm completion, and follow up for provider review

Communicate provider recommendations clearly and supportively
Serve as a steady point of contact to help patients and families understand care plans
Maintain ongoing check-ins with high-risk patients to prevent care gaps
Answer and triage phone calls from patients, families, community staff, and providers

Track patients during hospital and skilled nursing stays
Notify and support families during transitions
Support next steps to ensure safe discharge to home or assisted living
Schedule post-hospital follow-up visits and assist in arranging home health and other services

Work onsite at partner senior living communities to support the provider and residents
Greet patients, review needs with nursing staff, follow up on orders and care plans
Represent the company in a warm, professional, service-based manner
Build positive relationships with community staff and residents

Work efficiently in the EMR to document communication and update patient records
Maintain accurate patient lists, care coordination notes, and follow-up tasks
Epic experience is a bonus, but not required (we will train)

1+ years in a medical office preferred
Experience in senior living community or mobile medical setting is a bonus
Experience coordinating care or managing multiple patient workflows is helpful
Experience in senior living communities or with geriatric patients is a strong plus
Epic EHR experience is a bonus