All Cares

At Catch Coverage, we’re more than an Insurance organization, we’re a team of dedicated, compassionate professionals united by a mission to improve lives and elevate the customer experience. When you join us, you become part of a forward-thinking, customer-focused culture that invests in your growth, supports your well-being, and empowers you to make a meaningful impact on people’s everyday lives.

• →Own architecture, build-versus-buy decisions, and standards across Snowflake, AWS, orchestration, transformation, and third-party tooling
• →Build and run production ETL/ELT pipelines from REST APIs, cloud storage, CRM, Genesys Cloud, Retreaver, carrier and licensing/contracting sources, and book-of-business systems, with testing, monitoring, alerting, and documentation
• →Manage Snowflake operations, including role-based access, warehouse sizing, query performance, Protected Health Information (PHI) and Personally Identifiable Information (PII) handling, and consumption cost control
• →Own incident response, including on-call and escalation procedures, root-cause analysis, and recovery runbooks
• →Build dimensional models and curated marts for agents, agencies, carriers, plans, leads, calls, enrollments, policies, and commissions
• →Deliver a semantic layer and analytics-ready datasets that power dashboards and controlled self-service
• →Produce call center volume and staffing forecasts, including Annual Enrollment Period and Open Enrollment Period seasonality, and commission and revenue forecasts
• →Support segmentation, attribution, experimentation, and predictive models (such as lead scoring and agent attrition) where they change a decision
• →Lead, coach, and set priorities for the data team, and hire as the roadmap justifies
• →Maintain a written quarterly roadmap and intake process for new data requests
• →Partner in person with operations, sales, compliance, finance, and technology leaders to define requirements and drive adoption of the numbers
• →Own the data function budget (Snowflake, AWS, software, contractors, vendors), forecast spend, and bring renewal and investment recommendations to leadership
  

• 7+ years in data engineering, analytics engineering, or a closely related role, including 2+ years leading or mentoring a data team and making architecture or technology decisions
• Advanced, current Snowflake experience: data modeling, SQL optimization, RBAC, warehouse and workload management, and cost management
• Advanced SQL and strong Python, with a track record of building and running production ETL/ELT pipelines and API integrations
• Deep knowledge of data warehousing, dimensional modeling, data quality testing, observability, and cloud object storage
• Working statistical competence: forecasting, segmentation, experimentation design, or predictive modeling applied to business decisions
• Experience owning or materially influencing a cloud, software, or vendor budget
• Ability to explain technical decisions and tradeoffs to non-technical executives, and to say no with a reason
• Ability to work on-site in Fort Lauderdale or Clearwater, Monday through Friday
  

• AWS (S3, Lambda, Glue, EventBridge, IAM)
• dbt or a comparable transformation framework
• Airflow, Dagster, or Prefect
• Git-based workflow and CI/CD for data
• Contact-center, CRM, insurance distribution, lead-generation, or performance-marketing data; Medicare or Affordable Care Act (ACA) experience is a strong plus
• Experience handling Protected Health Information (PHI) and Personally Identifiable Information (PII) under the Health Insurance Portability and Accountability Act (HIPAA), and working with compliance teams on Centers for Medicare & Medicaid Services (CMS) and Telephone Consumer Protection Act (TCPA) reporting
• Bachelor's degree in a technical or quantitative field, or equivalent practical experience