Senior Technical Solutions Analyst

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Quick Summary

Key Responsibilities

Serve as a strategic technology partner to Americas back-office business unit stakeholders,

Technical Tools

Other

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Remote Location Illinois, Remote Location Indiana, Remote Location Kentucky, Remote Location Ohio

The Senior Technical Solutions Analyst- America’s IT will support the core back-office application strategy across the Americas technology ecosystem supporting Finance, Supply Chain, Manufacturing, Procurement, and broader business operations. This role serves as a key technical consultant for America’s IT’s business stakeholders and ERP sustaining and support teams, translating complex operational objectives and production support requirements into practical, repeatable solutions that align with stakeholder needs, enterprise standards, and long-term platform strategy. This individual will bring a consultative mindset, strong business partnership, and the ability to influence cross-functional stakeholders in support of the business’ priorities. This role will help create clearer direction for sustaining and support practices, improve incident-to-change discipline, evaluate the use of automation and embedded analytics, and support M&A and process harmonization related to evolving business needs.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

Responsibilities

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→5+ years of experience in ERP support, enterprise platforms, business solutions, product or program leadership, or related roles supporting core back-office systems and operational processes.
→Hands-on experience with major ERP platforms (Microsoft D365 F&O, Microsoft Dynamics AX2012, Oracle 11i, etc) and related integration technologies (middleware, APIs, EDI).
→Strong understanding of business processes across Finance, Supply Chain, Manufacturing, Procurement, and Warehouse operations and how they map to ERP configuration, master data, and integrations.
→Proven ability to establish governance, prioritization, intake, and support practices (incident/problem/change) and bring structure to complex, fast-moving, or loosely governed workstreams.
→Experience with production support tooling and frameworks (ServiceNow), monitoring, SLAs, on-call processes, RCA, and post-incident remediation tracking.
→Knowledge of data concepts relevant to ERP (master data management, interfaces, data quality, reconciliation) and comfort working with SQL and data teams to investigate issues.
→Familiarity with compliance and audit requirements (SOX, data security) and applying controls and documentation in an ERP environment.
→Strong stakeholder management and communication skills, with the ability to influence senior business leaders, translate technical complexity into business impact narratives, and operate effectively across matrixed teams without direct authority.
→Strong systems thinking, problem-solving, and decision-making skills.
→Ability to quickly understand new operational domains and apply technology thoughtfully to improve processes and outcomes.
→Comfortable operating as a high-impact individual contributor initially, with the ability to mentor others and help scale the function over time.

What We Offer

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Allegion is a Great Place to Grow your Career if:

✓You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

✓You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

✓You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

✓You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

✓Health, dental and vision insurance coverage, helping you “be safe, be healthy”

✓Unlimited Paid Time Off

✓A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

✓Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses

✓Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

✓Disability Insurance – Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

✓Life Insurance – Term life coverage with the option to purchase supplemental coverage

✓Tuition Reimbursement

✓Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards

✓Employee Discounts through Perks at Work

✓Community involvement and opportunities to give back so you can “serve others, not yourself”

✓Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer