Analyst, Connected Car Services

Location(s): Franklin, TN – HQ

Job Schedule: Full-time, Hybrid

Education Requirement: Bachelor’s degree

Sponsorship: No  

Come Drive Innovation with Us. We are currently looking for an Analyst, Connected Car Services to join our team in Franklin, TN. This role will be responsible for the project management relating to Connected Car Services. Responsibilities include project management support of new connectivity projects, intake coordination, and change request management. The Connected Car Organization is the owner of the connected car business that includes offerings such as Vehicle Telematics, Over the Air Updates, Satellite Radio, etc. Coordination between multiple departments to bring vehicle connectivity to market is a key responsibility.

The responsibilities listed are not intended to be an exhaustive list of all duties for this role. Additional tasks may be assigned, as needed, to support business objectives.

1. Work with various teams including CCS PMO, Aftersales, NTC-NA Engineering, Total Customer Satisfaction, Nissan Digital, Product Planning, and other regional functions to align, track, lead, and maintain connected service projects.

2. Maintains project schedules, ensures clear business/technical requirements and representation from all stakeholders for new service development, key improvements and change requests.  Tracks adoption timing and budget for change of scope requests.

3. Supports new project intake process through coordination of projects with both internal teams and external suppliers.

4. Leads software development project responsibilities, including intake, scope clarification, requirements alignment, supplier coordination, timing management, and cross-functional issue resolution to support successful connected services delivery.

5. Supports the change request process to ensure timely delivery of supplier quotes.

6. Provides necessary support and analysis to the vehicle program teams.

7. As necessary performs other related duties of which the above are representative.

• Education and Experience: Bachelor’s degree plus 1-2 years of related experience at a professional level.
• Job Knowledge and Skill: Strong organizational skills, ability to prioritize tasks, and work cross-functionally with various teams.
• Computer Skills: Working knowledge of Microsoft Excel, Word, and PowerPoint, and other PC applications
• Travel: 5% domestic and international travel.
• Ability to perform work onsite at Franklin, TN.

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future.