IT Business Analyst

• Serve as a liaison across departments, vendors, and technical teams, translating business requirements into technical specifications, facilitating communication, and guiding or coordinating other analysts when needed.
• Collaborate with technical teams on technical design and implementation for assigned products.
• Oversee code quality, security, and performance through reviews and automation.
• Manage incidents and production support, working with multiple third‑party vendors, interpreting technical issues, reviewing logs or source logic, and ensuring timely resolution and effective maintenance.
• Lead requirements gathering and documentation, using interviews, workshops, workflow analysis, and enterprise methodologies to produce business requirements, functional specs, use cases, interface designs, and testing artifacts.
• Apply strong analytical, technical, and managerial skills, including familiarity with programming environments, Agile delivery, project and risk management, and the ability to evaluate information, reconcile conflicts, and drive clarity.
• Collaborate and communicate effectively with diverse stakeholders, influencing decisions, building consensus, challenging assumptions, and interacting professionally with executives, managers, developers, and subject matter experts.
• Support organizational goals across domains and regions, working autonomously, adapting to shifting priorities or off‑hours needs, contributing to feasibility studies and cost analyses, and engaging in multiple initiatives simultaneously.

• Bachelor’s degree required plus 5+ years of overall IS/IT experience.
• 5+ years of experience working in an application development environment.
• 5+ years of experience working with third-party vendors.
• Hands‑on experience with a diverse technology ecosystem, including:
  • Mainframe systems
  • Big Data platforms
  • Snowflake
  • AWS Cloud
  • Tableau and Power BI
  • Java
  • Machine Learning tools and frameworks
• Strong experience with Salesforce and Agentforce.
• Ability to work effectively in Agile/Scrum environments, participate in sprint activities, and manage work through JIRA.
• Ability to work on-site in Franklin, TN.

• Advanced technical degree preferred.
• Prior experience working with offshore teams.
• Project management experience.
• Proven ability to lead and support multiple quality analytics initiatives across complex, enterprise‑level environments.
• Skilled at coordinating across organizations, optimizing processes, and supporting analytics and operational objectives.

People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future.