Senior HR Business Partner – San Pedro Sula

📍 Location: San Pedro Sula, Honduras (On-site)
💰 Salary: L 32,000 payroll
🕒 Schedule: Full-time

We are looking for a Senior HR Business Partner to lead the HR strategy within a fast-paced, high-volume BPO environment.

This role is responsible for aligning people initiatives with business goals, driving results in employee engagement, performance, retention, and organizational culture.

• →Act as a strategic partner to operations and business leaders
• →Manage employee relations, disciplinary processes, and labor compliance
• →Lead performance management, succession planning, and talent development initiatives
• →Implement engagement, culture, and employee experience programs
• →Analyze key HR metrics (attrition, engagement, productivity, headcount)
• →Lead and develop the site HR team

• 7+ years of experience in Human Resources
• 4+ years in HR Business Partner roles
• Experience in BPO, contact center, or high-volume environments
• Experience leading HR teams
• Strong knowledge of HR metrics and analytics
• Intermediate to advanced English

• Strategic, results-driven mindset
• Strong communication and stakeholder management skills
• Experience in dynamic, operational environments
• Strong leadership and people focus