AI Digital Product Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

The AI Digital Product Manager contributes to the definition, delivery, and continuous evolution of innovative, AI‑enabled products and tools within Allstate’s growing product portfolio. This role supports early‑stage product exploration and experimentation and helps translate emerging technologies—such as generative and agentic AI—into measurable, scalable enterprise value

• Contribute to the creation and evolution of product strategy for one or more products and experimental initiatives, with a focus on emerging AI capabilities

• Apply user‑centered design practices, including customer journey mapping, to gather insights and incorporate user feedback into product concepts and iterations (or demonstrate a strong willingness to learn and adopt these approaches).

• Design and run evaluation frameworks to measure product reliability, performance accuracy, security, cost efficiency, and regression robustness across feature enhancements and runtime environments.

• Apply structured thinking to understand the “why” behind decisions, including framing build‑versus‑buy analyses and using KPIs to guide direction.

• Measure success through team outcomes and customer satisfaction.

• Use customer feedback, market analysis, and data insights to inform product direction, investment decisions, and prioritization.

• Apply lean product concepts to validate assumptions quickly, fail fast, and deliver simple, effective designs.

• Define and track meaningful metrics to guide future product decisions.

• Translate complex technical topics into small, independent, testable user stories.

• Drive aligned features and experiences across multiple products, ensuring consistency and seamless end‑to‑end user journeys.

• Lead and participate in discovery and test‑and‑learn activities, rapidly validating assumptions, evaluating AI‑enabled solutions, and adjusting product direction based on findings

Essential criteria  

• Minimum 3 years of experience in a product‑focused role

• Minimum 7 years of experience delivering products in an IT environment. 

• Experience delivering large‑scale, enterprise initiatives. 

• Demonstrated ability to monitor market trends and adapt product strategy accordingly. 

• Strong presentation and communication skills, with experience influencing decisions at multiple organizational levels. 

• Experience working in KPI‑driven environments. 

• Proven ability to communicate complex and innovative concepts clearly and drive decision‑making. 

• Ability to work independently, proactively anticipate challenges, and identify opportunities. 

• Entrepreneurial mindset with a strong bias for action

• Demonstrated skill in defining and prioritizing product features. 

• This role partners closely with engineering teams based in India. Candidates must be comfortable working early hours aligned to EST to support overlapping collaboration time.

• 3 or more years of product management experience. 

• 1 or more years leading or contributing to an AI‑driven product. 

• Artificial Intelligence (AI) 

• Product Management & Product Strategy 

• Product Road mapping & GTM Strategy Execution 

• Data Analytics & Visualization 

• Customer Experience Management 

• User Research & User Experience Design 

• Systems Thinking & Agile / XP Practices Education

• This job does not have supervisory duties.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.