Bodily Injury Adjuster - UM/UIM Litigation Moderate/Severe/Complex – Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

This job is responsible for investigating moderate, severe, and complex litigation claims which typically will include uninsured or underinsured motorist (UM/UIM) claims in single or multi-car accidents. The individual also may handle specialized claims (e.g., loss of income, E&O policies, etc.). The individual refer claims over to defense attorneys, then   evaluates, negotiates UIM/UM bodily injury claims, This is in collaboration with defense attorneys and makes payments to appropriate parties.

This position is for our Casualty 200 office with a focus on handling Litigation UM/UIM preference given to those that have experience of working claims in the states of GA and AL.

• 3 or more years of experience.
• 1 + years of Allstate experience preferred.
• Sets initial reserve, updates reserve, documents rationale and claim summary notes.
• Negotiates and settles claims in accordance with business unit’s best practices.
• Documents a claim file with notes, evaluations, and decision-making process.
• Determines and explains minimum coverage limits in moderate, severe, and complex claims involving single or multiple claimants, also determines claim value.
• Draft and respond to attorney correspondence, requests for information, and demands to maintain compliance and mitigate legal exposure.
• Research, responds to, or participates in Department of Insurance complaints or investigations.
• Coordinate the appraisal process for complex, disputed property claims, ensuring adherence to policy provisions.
• Reviews medical reports in preparation for claims settlement evaluation.
• Act as the primary point of contact for policyholder attorneys, leading direct negotiations to resolve disputes efficiently.
• Manages, researches, and resolves moderate, severe, and complex customer communications, concerns, conflicts or issues.

• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If applicable, you will be required to secure license(s) within 60 days of hire.
• If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

• →This job does not have supervisory duties.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.