Claims Business Process Transformation Lead - Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

The Claims Business Process Transformation Lead Consultant is responsible for aiding in or leading the development and implementation of complex consulting projects. This position represents the business area in strategic planning activities and provides recommendations based on best practice benchmarking, data analysis and forecasting. This role consults with internal stakeholders to identify current and future business needs of large scale complex end-to-end processes. This individual provides oversight for research, design, build, testing, deployment, analysis, administering, and maintaining environments.

• →Demonstrates understanding of business unit and/or industry systems, processes and requirements
• →Initiates and supports business optimization/reimagination efforts to enable effective and efficient delivery of valued services.
• →May direct the work of other staff members or lead a virtual cross functional team.
• →Manage efforts to implement hardware and software technology components by analyzing the current system environment using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures to ensure successful installation of systems hardware/software.
• →Collaborates with service engineers, technology, architects, vendors, and business clients to ensure that the modified hardware and software technology components interact appropriately.
• →Ensures successful completion of projects by supporting organizational objectives and anticipating future impacts and needs for adaptations and changes in end-to-end processes at a global or enterprise level.
• →Represents the business area in strategic planning activities with senior level executives.
• →Understands departmental cost structure and touch points to other areas. Initiates implementation of solutions that positively impact profitability and operational efficiencies.
• →Gathers and analyzes business and stakeholder requirements. Collects and analyzes process data to initiate, develop and recommend business practices and procedures.
• →Applies best practices when summarizing, consolidating, and presenting findings and recommendations to senior leaders and officers.

• →This job does not have supervisory duties.

• 5 or more years of claims experience.

• Ability to travel up to 10% to Allstate offices.

#LI-YS1

Allstate generally does not sponsor individuals for employment-based visas for this position.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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