allstate
allstate4d ago
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Communication Effectiveness Trainer - Allstate Claims University

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Quick Summary

Key Responsibilities

Enhance Communication Styles: Build clarity, confidence, and effectiveness in spoken and written communication.

Technical Tools
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At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

The Communication Effectiveness Trainer will play a key role in building communication confidence, improving customer‑facing interactions, and enabling consistent, high‑quality communication across global teams.

Responsibilities

~1 min read

• Contributes as subject matter expert for learning offerings; Recommends improvements to ensure offerings are customer centric; Serves as lead, or is part of, an agile team for large projects.

• Measures learning effectiveness and shares recommendations to help improve learner understanding; Provides support for learners as needed.

• Designs, evaluates and maintains complex learning offerings to ensure alignment with business or enterprise need in as part of an agile team.

• Provides instruction and follow-up coaching for facilitated learning offerings.

• Develops, designs and delivers learning offerings that are aligned to business and enterprise strategy; Ensures talent management practices are understood and supported consistently within learning offerings; Drive adoption of skills-based culture to empower and develop meaningful business-relevant skills through design and delivery of learning.

• This job does not have supervisory duties.

Coaching, Coaching, Coaching Techniques, Collaboration, Collaborative Development, Communication, Communication Strategy Development, Cultural Awareness, Design, Development Communication, Empathic Communication, Facilitating Learning, Facilitation, Indian Culture, Instructional Design, Leadership, Learning and Development (L&D), Learning Effectiveness, Learning Materials Development, Negotiation, Objection Handling, Performance Management (PM), Project Coordination, Project Planning, Results-Oriented {+ 7 more}

What We Offer

~1 min read
Base compensation offered for these roles are:

L&D Sr Consultant I: $62,100 - $105,300
L&D Sr Consultant II: $65,600 - $111,550
Learning & Development Lead Cons: $80,000 - $140,050

Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

The candidate(s) offered this position will be required to submit to a background investigation.

 

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.


For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

 

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

 

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Location & Eligibility

Where is the job
Location terms not specified
Who can apply
Same as job location

Listing Details

Posted
July 17, 2026
First seen
July 21, 2026
Last seen
July 21, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
49%
Scored at
July 21, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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allstateCommunication Effectiveness Trainer - Allstate Claims University