Document Services Associate II

Irving Building Emid

OtherAssociate

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home,

Technical Tools

OtherAssociate

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Document Services Associate ll facilitates effective and efficient document servicing operations by supporting multiple workflows, processing outbound mail and opening, sorting, scanning and distributing received insurance-related mail.

Responsibilities

~1 min read

→Manages time-sensitive, complex or critical documents

→Enables achievement of service level agreements by processing inbound and outbound mail quickly

→Develops and enhances document servicing skills and knowledge by participating in cross-training

→Manages outgoing documentation by processing high-volume of metered mail, preparing overnight packages, ensuring application of correct postage and updating records

→Contributes to success of document servicing operations by assisting with quality checks, resolving minor processing issues and providing advice and guidance to peers

→Facilitates preparation of incoming insurance-related mail by opening envelopes with industrial equipment, manually removing envelope contents and sorting documentation for scanning

→Processes high volume of received documentation by reviewing and sorting individual documents, adding separator sheets and utilizing scanning equipment to capture mailed documentation within internal systems

→This job does not have supervisory duties.

High School Diploma or GED (Preferred)

0-2 years experience (Preferred)

Detail-Oriented, Document Processing, Mail Delivery, Mailroom, Scanning

What We Offer

~2 min read

Compensation offered for this role is 17.98 - 21.30 per hour and is based on experience and qualifications.

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.