Kong AI Gateway Engineer (Remote, United States)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

• Kong Gateway (OSS/Enterprise), Kong Konnect
• API Management & API Lifecycle Management
• AI Gateway / LLM Proxy Development
• OpenAI / Azure OpenAI Integration
• REST APIs, GraphQL
• OAuth2, JWT, OIDC, API Security
• Kubernetes, Docker, Helm
• CI/CD (Jenkins, GitHub Actions, Azure DevOps)
• Monitoring: Prometheus, Grafana, ELK/Splunk
• Cloud Platforms: Azure, AWS, or GCP
• Kong AI Gateway Configuration & Administration
• LLM Traffic Routing, Load Balancing and Failover Management
• Prompt Management, Prompt Security and Guardrails
• AI Security, Responsible AI and Model Governance
• Token Usage Monitoring, Rate Limiting and Cost Optimization
• Multi-LLM Integration (OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, Llama)
• Retrieval-Augmented Generation (RAG) Architecture Concepts
• Vector Databases
• LLMOps, AI Observability and Model Performance Monitoring
• AI API Governance, Compliance and Data Protection
• Prompt Caching, Semantic Caching and Response Optimization
• Model Gateway Policy Development and AI Consumption Controls
• MCP (Model Context Protocol) and AI Agent Integration Concepts
• GenAI Platform Engineering and Enterprise AI Enablement

• →Design and implement enterprise-grade AI Gateway solutions using Kong AI Gateway.  
• →Configure AI-specific policies including prompt logging, content filtering, token controls, and guardrails.
• →Enable secure access to multiple LLM providers through a unified gateway architecture.
• →Implement AI observability, token analytics, usage tracking, and cost governance.
• →Develop routing strategies across multiple AI models based on latency, cost, and availability.
• →Integrate RAG-based AI services through secure API management frameworks.
• →Ensure compliance with enterprise AI governance, security, and regulatory requirements.
• →Establish AI platform standards, reusable AI APIs, and best practices for GenAI adoption.
• →Support AI agent and MCP-based integrations within enterprise ecosystems.
• →Drive AI platform reliability, scalability, and operational excellence.
• →Configure, administer, and support Kong Gateway environments.
• →Develop and manage AI Gateway proxies for GenAI/LLM services.
• →Implement API security, authentication, throttling, and governance policies.
• →Integrate AI platforms such as Azure OpenAI and OpenAI through secure API gateways.
• →Deploy and manage Kong in Kubernetes-based environments.
• →Monitor, troubleshoot, and optimize gateway performance and availability.
• →Automate deployments and operational processes using DevOps tools.

• 8 Plus years of experience in API Management, Middleware, or Platform Engineering.
• Minimum 3 to 5 years of hands-on experience with Kong Gateway Administration.
• Experience with cloud-native and microservices architectures preferred.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

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