Mass Tort & Environmental Specialty Operations Senior Claims Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

• Independently analyze and apply CGL, umbrella, and excess policy language, including historical policy forms, to assess coverage for complex claims.

• Manage legacy runoff claims tied to policies issued primarily in the 1970s–mid‑1980s with significant exposure.

• Evaluate underlying facts, jurisdiction‑specific law, and long‑latency issues to determine coverage positions and claims strategy.

• Handle complex asbestos bodily injury, talc, environmental contamination, PFAS, and other mass tort claims.

• Assess environmental exposure claims including soil, and groundwater remediation.

• Manage claims involving large commercial and industrial insureds with substantial liability exposure.

• Manage litigated matters including coverage actions filed against Allstate.

• Coordinate with internal and external counsel on litigation strategy.

• Participate in mediations, arbitrations, and negotiations and serve as a witness when required.

• Establish, document, and adjust case reserves and financial projections.

• Develop and execute action plans.

• Provide clear analysis and recommendations.

• Maintain thoroughly documented claim files, ensuring compliance with internal guidelines.

• Effectively manage a complex and diverse caseload.

• Work across multiple claims systems.

• Adapt to evolving technology and AI‑supported workflows.

• Demonstrate strong written communication and analytical skills.

• 3+ years of experience handling mass tort, asbestos, environmental, or other long‑latency claims preferred.

• Prior casualty experience with complex coverage analysis, excess policies, or legacy runoff portfolios strongly preferred.

• Experience handling multi‑jurisdictional claims across the U.S. and/or Canada.

• Advanced coverage analysis

• Strong written and verbal communication abilities

• Proven negotiation and settlement experience

• High level of independence and accountability in a remote environment

• Ability to manage complexity across multiple claim types and systems

• Remote‑friendly role within a specialized team

• Requires a self‑starter capable of managing complex claims with minimal supervision

• Remote‑friendly role within a specialized team

• Requires a self‑starter capable of managing complex claims with minimal supervision

Claims Administration, Claims Auditing, Claims Resolution, Collaborative Development, Complex Claims, Insurance Claims, Problem Resolution, Process Improvements, Reinsurance, Written Communication

Allstate generally does not sponsor individuals for employment-based visas for this position.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.