Non-Attorney Represented Bodily Injury Associate Manager

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Quick Summary

Key Responsibilities

Team Lead I: $68,500.00 -- $104,100.00Team Lead II: $70,100.00 -- $110,400.00Associate Manager: $80,000.00 -- $124,600.00Compensation is based on experience and

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National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

National General is seeking an experienced and results-driven Non-Attorney Represented Bodily Injury Associate Manager to lead a team of Bodily Injury Claims Adjusters handling non-attorney represented auto casualty claims. This role is responsible for driving operational excellence, coaching and developing team members, ensuring quality claim outcomes, and fostering a customer-focused culture while maintaining compliance with company standards and state regulations.

The ideal candidate brings a strong background in bodily injury claims leadership, demonstrated success managing performance, and the ability to balance customer experience, claim quality, and financial stewardship. Also, a leader that thrives in a fast-paced claims environment and enjoys developing talent while delivering outstanding business results. You can effectively navigate complex claim scenarios, build strong partnerships, and inspire your team to achieve performance excellence. The required schedule for this role is Monday-Friday, 8:00 AM-5:00 PM PST

Responsibilities

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• Frequently participates in special projects as a subject matter expert

• Manages and oversees performance of vendors

• Oversees response to highly complex arbitrations contentions

• Oversees the negotiation of highly complex claim settlements

• Oversees the resolution of highly complex customer conflicts or issues

• Analyzes unit reports and supports the achievement of business unit objectives

• Defines, analyzes, and tracks department, section, and/or unit measures

• Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews

• This job has supervisory duties.

Claims Processing, Conflict Management, Employee Supervision, Negotiation

What We Offer

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Base compensation offered for this role is:

Team Lead I: $68,500.00 -- $104,100.00
Team Lead II: $70,100.00 -- $110,400.00
Associate Manager: $80,000.00 -- $124,600.00

Compensation is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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