Property Claims Advisor

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

• Promote customer centric values.
• Interpret insurance policy wording, determine policy coverages, and set reserves on all claims assigned.
• Investigate, negotiate, and settle homeowner claims or moderate to high complexity by telephone and/ or by written correspondence.
• Comply with best practices as set out in Allstate policies and procedures.
• Adhere to legislative and regulatory requirement and ensures files are thoroughly documented.
• Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.
• Maintain a caseload reflective of a Claim Advisor, Homeowner and Take ownership and accountability to solve customer problems.
• Communicate and interact with claimants, vendors and other insurance companies in a professional manner.
• Work collaboratively with a team of Homeowner Adjusters and Claims Assistants.

• A minimum of 1-2 years relevant Claim Advisor experience.
• Bilingual is an asset – English & French.
• Prior insurance experience and knowledge in automobile and property claims preferred
• Strong critical thinking skills to identify strengths and weaknesses of claim

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.