Altoros
Altoros1mo ago
New

(804) Unity Support Engineer

PolandPoland·WarsawRemotePart-timemid
Customer SupportSupport Engineer
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Quick Summary

Requirements Summary

Experience using Unity in the context of: digital signage, Kiosk systems,

Technical Tools
Customer SupportSupport Engineer

Responsibilities

~2 min read
  • Regularly review Unity SDK release notes on a monthly basis and:
    • Identify and flag breaking changes that may impact integration with Django
    • Assess the impact of each release on the existing API contract
  • Perform reactive compatibility patching on the Unity client side when:
    • SDK updates introduce incompatibilities
    • Integration points with Django backend start failing
  • Actively participate in incident diagnostics for issues such as:
    • Frozen screens or stale content
    • Missing or outdated content updates
    • Unity client not receiving configuration from Django
  • Clarify root causes
  • Propose and implement fixes
  • Collaborate with the backend team and external stakeholders to: document known issues and workarounds in runbooks

  • Proven experience working with Unity SDK, including understanding of:
    Release cycles and versioning strategies
    Unity Package Manager and dependency management
    Best practices for upgrading packages without breaking the project
  • Strong ability to read, analyze, and modify C# code within existing Unity projects:
    Not expected to build full applications from scratch
    Focus on diagnosis, debugging, and targeted patching
  • Solid understanding of how a Unity standalone application consumes REST APIs:
    HTTP client usage in Unity
    JSON serialization/deserialization
    Error handling and retry strategies
  • Experience configuring and building Unity standalone targets for:
    Windows and/or Linux
  • Ability to reproduce and diagnose runtime issues locally in Unity:
    Using logs, breakpoints, and diagnostic tools
    Isolating issues related to networking, configuration, or SDK behavior
  • Practical knowledge of Unity plugins and Package Manager:
    Updating dependencies safely
    Resolving conflicts and version mismatches

    English level B2+
    :
    Comfortable reading technical documentation and runbooks
    Able to communicate clearly with clients and stakeholders

Requirements

~1 min read
  • Experience using Unity in the context of: digital signage, Kiosk systems, Interactive displays
    (not traditional game development)
  • Basic understanding of Django REST API from the client perspective: how endpoints are structured, common patterns for configuration and content delivery
  • Familiarity with GCP Cloud Run at a conceptual level: understanding what it is and how to interact with it
  • Experience working with jump PCs / RDP for remote diagnostics: navigating remote environments, collecting logs and reproducing issues on remote machines


    Engagement:
  • Part-time: up to 10 hours/month.
  • Duration: 6–12 months, starting August.
  • Working window: Mon–Fri, 15:00–00:00 Warsaw time. You are not expected to be present at the monitor although the shift, although be able to handle a task within 4h-1 business day
  • Fully paid onboarding 20h August-October 2026
  • Location: Poland or westward.

We are hoping for fruitful collaboration.

Location & Eligibility

Where is the job
Warsaw, Poland
Remote within one country

Listing Details

Posted
July 16, 2026
First seen
August 16, 2026
Last seen
August 16, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
30%
Scored at
August 16, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Altoros
Altoros
workable

Altoros is a global IT services and consulting company founded in 2001, specializing in custom software development, cloud automation, big data, AI, and Web3 integration for enterprises. Headquartered in Pleasanton, California, Altoros helps Global 2000 organizations accelerate innovation and achieve sustainable business growth.

Employees
350
Founded
2001
View company profile
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Altoros(804) Unity Support Engineer