Real Estate & Facilities Manager

Required Travel :Minimal Managerial - Yes Location: :India- Gurgaon (Amdocs Site) ## Who are we? Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. ## In one sentence Real Estate & Facilities manager manages and leads the day-to-day operations and real estate of the business paying special attention to the premises on which the business is located. ## What will your job look like? Role summary: Oversee the entire Office Premises lifecycle - from site selection (when required) to manage day-to-day maintenance (HVAC, electrical, plumbing), space planning, day to day Office upkeep to ensure Office premises / facilities running smoothly and within budget, including Physical security to protect personnel and assets and Emergency Preparedness along with EHS compliance & best practices. Scope: Gurgaon (GGN) office (Currently 2500-seater with high tech office system like BMS, Electronic systems) operating on 24 x 7 basis. Directly lead a team and manage a broader ecosystem of contractors and service providers (soft and hard services). Support/coordinate with other India locations as needed. Reporting: This role reports to the Head of Regional Operations & Services (Global Operations). Key responsibilities * Lead Real Estate and Facility operations for a large site (2500+ seater): Own end-to-end facilities operations including Employee transportation & Meals & refreshment * Physical Security Management & EHS: Implements robust security frameworks to protect personnel and assets of company including Emergency Preparedness. Implement & Ensure EHS practices for ISO 45001 * Implementing & complying to day to day compliance: Support day-to-day compliance practices for smooth running of office & working coordination for STPI/ SEZ as applicable from time to time. * Operational Excellence: Maintaining 100% uptime for critical infrastructure and ensuring high occupant satisfaction * Financial Aspects: Managing capital projects and Annual operating Opex for area of responsibility from budgeting to execution keeping eye on Total Cost of Operations * People & Contractor leadership: Manage a direct team and oversee contractors; set expectations, drive accountability, and build a high-service culture. * Strategic leadership: Translate business needs into a clear Real Estate and Facility plan and priorities; drive continuous improvement across service quality, efficiency and scalability. * Stakeholder management: Partner effectively with Local as well as Global and cross-functional stakeholders; ensure alignment on standards, priorities, escalations and decision-making. * Data analytics & storytelling: Track KPIs, identify trends, and create structured, executive-ready narratives to communicate performance, risks and improvement plans. ## All you need is... Must-have qualifications & experience * * Bachelor’s degree (engineering/architecture/management preferred). * Proven Real Estate and Facility leadership experience of about 10 yrs managing a large office environment (2500+ seater). * Direct management experience of 10+ team members, plus extensive contractor workforce management. * Experience in a multinational company (MNC) with exposure to global operating models and standards. * Strong global stakeholder management skills; confident communication with senior leaders and cross-functional partners. * Strategic leadership with a demonstrable track record of scaling services, improving quality, and optimizing cost. * Strong analytical capability and ability to convert data into executive-ready insights and storytelling. ## Why you will love this job: * You will be working with different kind of vendor and contractors management,. * Demonstrates a comprehensive understanding of both Real Estate and Facilities * You will have ability to optimize building/s efficiency and strive to lower costs. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce