Research Assistant, Healthcare Transformation

Join AIR as a Research Assistant with our Healthcare Transformation Program. We work collaboratively to unravel the intertwined challenges of health care quality, costs, and access. Our work includes critical support for program integrity; ensuring that limited government funds are spent as intended to support access to health insurance. The individual selected for this role will support this goal by joining the team responsible for reviewing insurance applications on State-Based health insurance exchanges to identify improper payments.

Candidates hired for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories. Availability to work Eastern Time hours is preferred.

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

• →Complete reviews of insurance applications based on State-based Exchange (SBE) eligibility criteria, informed by health policy and regulation.
• →Support in the production of review progress reports based on SBE insurance application reviews.
• →Communicate with team leads effectively regarding progress, identified risks, and potential issues.
• →Develop meeting materials and support communication with the Centers for Medicare and Medicaid Services (CMS) client and SBE stakeholders.
• →Collaborate with team members to ensure timely completion of tasks and deliverables. 
• →Support the development and distribution of project reports, presentations, and other deliverables. 
• →Participate in team meetings and contribute to planning and execution of CMS client requirements.
• →Provide new business and proposal development support by engaging in tasks such as researching funding opportunities, conducting literature reviews, writing proposal sections, etc. 

Education, Knowledge, and Experience

• Bachelor’s degree in the social sciences or related fields.
• 1–2 years of experience, preferably in a client services or customer-facing environment. 
• Knowledge of CMS preferred.
• Knowledge of Health Insurance Exchanges preferred.
• Experience communicating with clients or stakeholders in a professional setting. 

Skills

• Strong attention to detail, with a commitment to producing high-quality work. 
• Ability to work independently and as part of a virtual team.
• Proficiency with the Microsoft Office Suite.
• Effective communication skills with the ability to collaborate efficiently in a virtual work environment.
• Excellent organizational and time management skills.
• Ability to handle sensitive information with discretion and maintain confidentiality. 
• Customer service mindset and a proactive approach to supporting client needs. 
• Strong organizational and time management skills, with the ability to prioritize multiple tasks. 

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

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