Associate Software Engineer

• Design, develop, test, and maintain APIs and integrations using the MuleSoft Anypoint Platform in accordance with enterprise architecture and development standards.

• Participate in the full software development lifecycle, including requirements analysis, design, development, unit testing, deployment, validation, and post-production support.

• Develop scalable and reusable integration solutions utilizing REST APIs, JSON, XML, DataWeave, and enterprise integration patterns.

• Support GxP-regulated applications by adhering to compliance, validation, documentation, and audit requirements.

• Troubleshoot and resolve application, integration, and middleware issues across development, test, validation, and production environments.

• Monitor API health, integration performance, logs, and system alerts, proactively identifying and resolving operational issues.

• Collaborate with cross-functional teams, including business analysts, product owners, QA, infrastructure, cybersecurity, and platform teams, to deliver reliable integration solutions.

• Participate in incident, problem, and change management activities, including root cause analysis, corrective actions, and preventive measures.

• Contribute to deployment activities using CI/CD pipelines and support automated build, test, and release processes.

• Understand and work with source code repositories, branching strategies, version control, deployment automation, and environment management.

• Support release planning, implementation, validation testing, and post-deployment verification activities.

• Create and maintain technical documentation, support procedures, operational runbooks, and knowledge articles.

• Follow secure development, validation, and deployment practices aligned with Amgen's SDLC, cybersecurity, and quality standards.

• Provide ongoing application maintenance, operational support, and continuous improvement recommendations to enhance system stability and performance.

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.

• 3 to 6 years of experience in software development, integration technologies, application support, or related technical roles.

• Experience supporting enterprise applications in regulated environments is preferred.

• Hands-on experience in MuleSoft API development and integration solutions using Anypoint Platform.

• Strong understanding of REST APIs, HTTP protocols, JSON, XML, DataWeave, and API-led connectivity principles.

• Experience troubleshooting and resolving application and integration issues across multiple environments.

• Understanding of Software Development Lifecycle (SDLC), Agile methodologies, and release management processes.

• Knowledge of CI/CD concepts, deployment pipelines, source code management, and version control systems such as Git.

• Experience working with log analysis, monitoring tools, and operational support processes.

• Strong analytical, debugging, and problem-solving skills.

• Understanding of GxP compliance requirements, change management, validation, and documentation practices within regulated environments.

• Experience with MuleSoft CloudHub, Runtime Fabric, API Manager, Exchange, Anypoint Monitoring, and related platform capabilities.

• Working knowledge of Jenkins, Azure DevOps, GitHub Actions, or other CI/CD automation tools.

• Experience with Java, SQL, Python, or scripting languages used for integration development and automation.

• Exposure to cloud platforms such as AWS or Azure and container technologies such as Docker and Kubernetes.

• Understanding of ServiceNow processes, incident management, problem management, and change management workflows.

• Experience supporting validated GxP applications within pharmaceutical, biotechnology, healthcare, or regulated industries.

• Knowledge of integration patterns involving ERP, Manufacturing, Quality, Supply Chain, Data & Analytics, or other enterprise platforms.

• MuleSoft Certified Developer – Level 1 (Preferred)

• MuleSoft Certified Integration Architect (Preferred)

• Azure Fundamentals, AWS Cloud Practitioner, or equivalent cloud certification (Preferred)

• ITIL Foundation Certification (Preferred)

• Excellent analytical, troubleshooting, and root cause analysis skills.

• Strong verbal and written communication skills with the ability to interact effectively with technical and business stakeholders.

• Ability to work effectively in global, cross-functional, and virtual teams.

• Strong ownership mindset with a focus on service reliability, quality, and customer satisfaction.

• High degree of initiative, self-motivation, and continuous learning.

• Ability to manage multiple priorities, incidents, enhancements, and project deliverables simultaneously.

• Team-oriented approach with a commitment to collaboration and knowledge sharing.

• Strong documentation, presentation, and stakeholder communication skills.

• Flexibility and willingness to continuously learn, adapt, and contribute across evolving technologies, platforms, and business domains.