Learning and Performance Senior Manager - Rest of World

Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.

Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.

What we do at AMGEN matters in people’s lives.

In this role, you will lead the Learning & Performance agenda for ELMAC Rest of World, enabling a scalable and market-connected approach across a diverse set of affiliates. You will translate enterprise and OUS GCCI priorities into practical capability plans, helping markets build the leadership, customer engagement and execution disciplines needed to deliver their business priorities.

You will work within OUS GCCI Learning & Performance as part of a connected enterprise-to-market model. Global teams build enterprise strategy, standards and scalable assets; OUS GCCI translates these into coherent regional roadmaps, adoption systems and market performance learning loops; markets adapt and reinforce them in local customer and business contexts.

You will be a strategic partner to Commercial and market leaders, bringing strong judgement, practical execution discipline and a collaborative approach across a complex matrix.

The responsibilities of the role will include:

1. Drive a scalable Rest of World capability agenda

• →Develop and manage the Rest of World Learning & Performance roadmap, aligning priorities, sequencing and deployment plans with OUS GCCI strategy and market needs.
• →Coordinate deployment of global capability priorities into Rest of World, providing practical product knowledge support and market enablement for priority initiatives.
• →Create a clear understanding of market capability maturity, demand and readiness, using this to target support and differentiate delivery appropriately.
• →Scale common capability standards, tools and practices across markets while protecting the flexibility required for local customer, cultural and business contexts.
• →Provide product capability support for priority brands, launches and strategic initiatives, connecting product needs with practical market readiness and field enablement.
• →Coordinate capability plans across multiple markets, ensuring a realistic volume of work and a clear path from priorities to execution.

2. Enable adoption and execution excellence

• →Lead deployment and reinforcement of priority capability initiatives, working with market leaders and local Learning & Performance resources to embed them in daily routines.
• →Lead and coordinate the network of local Learning & Performance resources across Rest of World, providing clarity on priorities, standards and delivery expectations while the future reporting-line model is finalised.
• →Strengthen manager-led coaching, adoption and usage, helping markets sustain new ways of working beyond the initial learning intervention.
• →Use feedback, diagnostics and performance insights to identify implementation barriers and adjust plans rapidly.
• →Share proven approaches across the Rest of World community and make strong practices reusable for other markets.

3. Build effective market and enterprise partnerships

• →Partner closely with market Commercial and HR colleagues to turn business needs into focused capability responses and clear implementation ownership.
• →Connect Rest of World market insight into OUS GCCI and Global Learning & Performance teams, contributing to solution design, standards and roadmap decisions.
• →Facilitate a connected community of market Learning & Performance colleagues and champions to encourage collaboration, peer learning and consistent execution.
• →Contribute to future capability readiness by identifying emerging skill needs and supporting the adoption of modern, digital and AI-enabled learning approaches.

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Minimum requirements

• Doctorate degree and 2 years of business experience; OR Master’s degree and 4 years of business experience; OR Bachelor’s degree and 6 years of business experience.
• Demonstrated experience leading cross-functional teams or programmes in a complex, matrixed environment, including coordinating and coaching colleagues across markets. Direct people-management experience is an advantage.

Preferred requirements

• Experience in commercial capability, learning and performance, field excellence or a related customer-facing capability area in a multinational environment.
• Strong ability to influence senior stakeholders across a complex, matrixed organisation without relying on direct authority.
• A practical, data-informed approach to diagnosing capability needs, prioritising interventions and demonstrating adoption and business impact.
• Experience applying digital, AI-enabled or modern learning approaches to improve the relevance, scale or effectiveness of capability solutions.
• Excellent communication, facilitation and stakeholder-management skills, with cultural fluency across diverse markets.

As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.

• Vast opportunities to learn, develop and move up and across our global organisation.
• A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks and act.
• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
• Flexible work arrangements.

Objects in your future are closer than they appear. Join us.

Equal opportunity statement

AMGEN is an Equal Opportunity employer and will consider you without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.