Operations Transformation Manager - Business Performance

Amgen is committed to driving operational excellence and continuous transformation to better serve patients worldwide. The Manager, Business Performance & Operations Transformation will support this mission by executing transformation initiatives, enabling change management activities, and driving continuous improvement across Operations.

This role will lead a team based in India (approximately 6–8 team members) responsible for supporting transformation programs, change management efforts, and Continuous Improvement 2.0 (CI 2.0) mindset (CI + AI). The Manager will partner with global stakeholders to ensure effective execution, consistency of approach, and delivery of measurable business outcomes.

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• Bachelor’s degree and 5+ years of relevant business/operations experience

• OR Master’s degree and 3+ years of relevant experience

• Background in operational strategy, performance management, or management consulting 8-13 years of experience over all.

• Experience supporting transformation, operations improvement, or change management initiatives

• Experience with continuous improvement methodologies (Lean, Six Sigma, or similar)

• Strong project management and organizational skills

• Experience working with global or distributed teams

• Experience in leveraging digital platforms, data, and analytics to generate actionable insights

• Strong communication, stakeholder engagement skills, problem-solving, and change management skills

• Execution-focused and results-oriented

• Strong organizational and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

• Collaborative and team-oriented mindset

• Adaptability and willingness to learn

• Effective people leadership and team development

• Location: Amgen India

• Travel requirements: Less than 20%