Senior Manager, Commercial Analytics (Patient & Access Analytics)

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Let’s do this. Let’s change the world. In this vital role, the Senior Manager, Commercial Analytics (Patient & Access Analytics) leads the development of analytics, reporting, and strategic insights that enable data-driven decision making across the Patient Access organization. This role serves as a trusted business partner by translating complex data into actionable recommendations that improve patient access performance and business outcomes.

The successful candidate combines advanced analytical expertise, technical proficiency, project leadership, stakeholder management, and people leadership to deliver innovative analytical solutions and drive continuous improvement across the GCCI/BAI organization.

• Lead the development and delivery of patient access analytics, reporting, and performance measurement to support strategic business decisions.
• Utilize data-driven approaches to identify business needs, uncover trends, and generate actionable insights.
• Translate complex analytical findings into compelling business narratives and executive-level recommendations.
• Identify opportunities to optimize patient access strategies through analytics, targeting, and performance monitoring.
• Develop scalable reporting solutions that provide timely, accurate, and actionable insights for business partners.

• Develop dashboards, reports, and performance metrics using SQL, Tableau, and other analytical tools.
• Apply structured analytical methodologies to solve complex business problems.
• Ensure high standards of data quality, governance, and reporting consistency.
• Continuously improve reporting capabilities, analytical frameworks, and automation opportunities.

• Lead multiple high-priority initiatives simultaneously while ensuring timely delivery and high-quality outcomes.
• Develop project plans, manage dependencies, communicate milestones, and proactively identify risks.
• Balance competing priorities while aligning work with strategic business objectives.
• Drive process improvements that increase operational efficiency and analytical effectiveness.

• Lead, coach, and develop a team of analytics professionals across both onshore and offshore resources.
• Foster a collaborative, high-performing team culture focused on accountability, innovation, and continuous improvement.
• Mentor team members and build organizational analytical capabilities through coaching and knowledge sharing.

• Serve as a subject matter expert in patient access analytics and performance measurement.
• Partner closely with Patient Access, Market Access, Sales, Marketing, Finance, and other Commercial stakeholders to deliver business value.
• Build strong partnerships across the GCCI/BAI organization, promoting collaboration and a One GCCI/BAI mindset.
• Influence business strategy through data-driven recommendations and thought leadership.

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborator with these qualifications.

Doctorate degree and 2 years of Business Strategy, Commercial Analytics, Patient Access Reporting, Analytics and Business Insights experience

OR

Master's degree and 4 years of Business Strategy, Commercial Analytics, Patient Access Reporting, Analytics and Business Insights experience

OR

Bachelor's degree and 6 years of Business Strategy, Commercial Analytics, Patient Access Reporting, Analytics and Business Insights experience

OR

Associate's degree and 10 years of Business Strategy, Commercial Analytics, Patient Access Reporting, Analytics and Business Insights experience

OR

High school diploma / GED and 12 years of Business Strategy, Commercial Analytics, Patient Access Reporting, Analytics and Business Insights experience

• Experience supporting Patient Access, Market Access, or Commercial organizations within the biotechnology or pharmaceutical industry.
• Strong proficiency in SQL, Tableau, and data visualization tools.
• Demonstrated ability to analyze large, complex datasets and translate findings into actionable business recommendations.
• Experience managing multiple strategic initiatives and cross-functional projects.
• Proven success leading and developing high-performing analytics teams, including onshore and offshore resources.
• Excellent executive communication, storytelling, and presentation skills.
• Demonstrated ability to influence stakeholders across multiple organizational levels.
• Experience driving process improvements, automation, and operational excellence.
• Strong analytical, strategic thinking, and problem-solving capabilities.
• Ability to thrive in a fast-paced, highly collaborative environment while balancing multiple priorities.

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.