Specialist IS Analyst

Let’s do this. Let’s change the world.

In this vital role, you will work as part of a Product Team focusing on the Electronic Lab Notebook (ELN) and Instrument Data Acquisition Platform, accelerating Amgen’s product development and commercial manufacturing. You will collaborate with a dynamic, globally distributed team of technical product owners, business analysts, test/validation engineers, project managers, and scrum masters on the design, development, validation, support, and continuous optimization of Amgen Operations’ ELN ecosystem. This role requires strong hands-on experience with enterprise platform and application testing in a GxP-regulated environment, including CSV/CSA activities, to ensure systems meet regulatory, quality, and data integrity standards. In addition, the role demands significant experience in Application Support and Maintenance (AMS), including incident management, release support, upgrades, patches, and operational stability of mission-critical laboratory platforms. The ideal candidate brings deep expertise in ELN applications, enterprise application integration, end-to-end data and process harmonization, and the seamless integration of laboratory instrument data with enterprise systems (e.g., LIMS, CDS, MES, data platforms). Success in this role requires comfort working in a matrixed, global organization, balancing innovation with compliance, operational excellence, and system reliability.

• Possess strong software development skills and rapidly translate concepts into working, production-ready solutions

• Conduct code reviews to ensure quality, security, performance, and adherence to enterprise standards

• Create and maintain documentation for architecture, design, validation, deployment, disaster recovery, and operations

• Identify, troubleshoot, and resolve complex technical challenges across integrated enterprise platforms

• Stay current with emerging technologies, industry best practices, and regulated system development trends

• Strong customer focus with the ability to partner closely with business stakeholders

• Experience supporting 200+ servers or large-scale enterprise platforms

• Experience with Smartsheets, Excel, Tableau, Spotfire

• Ability to work independently with strong analytical and written communication skills

• SAFe for Teams certification (preferred)

• Strong leadership, transformation, and change management capabilities

• Ability to work effectively with global, virtual teams

• Excellent analytical, troubleshooting, and decision-making skills

• Ability to manage multiple priorities in a fast-paced, regulated environment

• Strong presentation, communication, and stakeholder engagement skills

• High degree of initiative, accountability, and self-motivation