Lead EMT

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The Lead EMT Basic provides emergency medical care and transportation services while serving as a frontline leader for EMT personnel. This role supports daily field operations, coordinates shift activities, mentors and trains team members, and ensures compliance with clinical protocols, safety standards, and organizational policies. The position maintains direct patient care responsibilities while providing operational guidance, promoting teamwork, and supporting quality patient care and service delivery.

Life Line Ambulance in Prescott, AZ covers Prescott, Williams and Wickenburg areas. 

• Perform the required daily functions of an EMT, providing basic life support (BLS) patient care, and be readily available to assist field personnel.  

• Monitor, communicate with, and support field staff in their tasks and objectives.  

• Assess each call situation to determine the best course of action and make or approve all BLS-level medical decisions of the unit, requesting advanced life support (ALS) resources when patient needs exceed the BLS scope of practice. 

• Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.  

• Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.  

• Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls. 

• Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operations sites for cleanliness.  

• Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.  

• Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.  

• Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.  

• Promptly report and escalate any workplace injuries, vehicle incidents, and damage to property or equipment.  

• Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.  

• Perform other duties as assigned.  

• Minimum 2 years of EMT experience.  

• Some leadership experience preferred.  

• Education:  High School Diploma or equivalent (GED).  Some advanced education preferred. 

• Skills:  Strong leadership and decision-making skills.  Strong listening and comprehension skills.  Ability to adapt to quickly evolving situations.  Effective oral and written communication skills.  

• Credentials/Licenses:  State EMT Certification.  State Driver’s License with driving record in compliance with GMR’s Safety & Driving policy (proof required if conditional employment is made).  BLS Certification.  

Preferred Qualifications: 

• Related experience in healthcare 

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.  

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. 

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.