Technical Trainer- 3597501

United States·Seattlemid

Technical TrainerEducation & Training

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Quick Summary

Overview

Job Title: Technical Trainer Location: Seattle, WA 98101 Salary/Payrate: $100K-$120K (some flex), bonus and AWESOME benefits!!! Work Environment: Hybrid (3 days WFH after ramp up) Term: Permanent / Fulltime Bachelor’s degree required: No Referral Fee: $1,000 - should your referral start with our…

Key Responsibilities

Curriculum Development: Working individually and with application consultants to create, maintain, and update training materials, user guides, and on-demand tutorials for legal applications. Continuously improve training based on feedback.

Requirements Summary

Experience: 5+ years of experience in legal training or legal technology consulting. Technical Skills: Proficiency in learning and creating training programs. Understanding of server software applications and web technologies is beneficial.

Technical Tools

ms-teamszoom

What We Offer

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Requirements

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Responsibilities

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→ Curriculum Development: Working individually and with application consultants to create, maintain, and update training materials, user guides, and on-demand tutorials for legal applications. Continuously improve training based on feedback.
→ Training Delivery: Conduct in-person, virtual, and hybrid training sessions for new hires and ongoing development for our attorneys and staff.
→ AI Integration: Train staff on approved AI-driven tools and resources.
→ Support & Troubleshooting: Provide support and troubleshooting assistance to users, including root cause analysis and resolution of application-related issues.
→ Technology Adoption: Collaborate with practice groups to understand needs and promote best practices for using legal tools. Work closely with IT Manager for approval and implementation.
→ Document Production: Assist legal assistants, paralegals and attorneys with documents, template and software application troubleshooting.
→ Vendor Management: With guidance from our IT Manager, engage with vendors for support and evaluate technology upgrades and training.
→ Software Product Feedback: Provide product feedback to legal software providers to help drive product enhancements and improvements.

Requirements

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Experience: 5+ years of experience in legal training or legal technology consulting.
Technical Skills: Proficiency in learning and creating training programs. Understanding of server software applications and web technologies is beneficial.
AI: Demonstrated working knowledge of AI-powered tools and platforms.
Analytical Skills: Strong troubleshooting and problem-solving skills to resolve software application usage by members of the firm.
Education: Bachelor’s degree preferred; law firm experience is highly desirable.
Communication Skills: Exceptional presentation skills, with the ability to translate complex technical concepts into easy-to-understand training for non-technical users.