anatomy-fitness57mo ago

Assistant General Manager

Fl-Miami-Full Timemid

OtherAssistant General Manager

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Quick Summary

Overview

Assistant General Manager As an Assistant General Manager, you will assist the General Manager in leading the club TEAM and be a culture catalyst.

Technical Tools

OtherAssistant General Manager

Assistant General Manager

As an Assistant General Manager, you will assist the General Manager in leading the club TEAM and be a culture catalyst. You will cultivate your club's culture by living our core values and embodying them as you lead the club TEAM. By delivering a consistent day in and day out member-focused environment, and connecting with and empowering your TEAM, you will create an undeniably rewarding experience for both members and your TEAM through which the club's financial results will follow.

Your Day-to-Day

Act as General Manager when General Manager is out of club
Assist General Manager with all club operations and member experience
Ensure company standards are kept and exceeded
Handle member issues as needed
Assist General Manager with club emergencies (No power, member injuries, Detail and Front desk call outs, etc.)
Communicate with General Manager regarding any issues or needs of the club
Provide membership services when needed (i.e. tours, sign-ups, answer questions)
Staff, Manage and develop FDM, Energy Experts and Detail Teams to ensure all duties are carried out properly
Ensure all staff is groomed neatly and report to appropriate manager issues with their staff
Complete and file overall HR paperwork (i.e. write-ups, vacation requests, termination forms)
Coach and mentor employees
Process club / hourly payroll
Assist General Manager with ordering of club supplies
Order food and beverage products that are stocked at the front desk for sale
Manage retail space to ensure it is maintained to Anatomy Standards
Ensure all equipment and appliances are in good working order and proactively maintained to ensure continued operation.
Have a working knowledge of major fitness equipment, appliances and systems used in the operation of Anatomy
Be able to conduct basic trouble shooting on major equipment, appliance and systems
Continually be on the look out for opportunism to enhance club operations and systems
Liaison with Facilities manager and oversee his work to ensure club is up to Anatomy standards
Conduct daily walk through club inspections
Ensure daily adherence to housekeeping standards throughout the club

Experience

At least 2-3 years of progressive management experience supervising teams with measurable outcomes of employee development and promotion
A combination of fitness/retail/hospitality and/or operations industry experience, requiring high execution in both operations and service, with focus on high team member and/or customer turnover
Phenomenal communication skills, oral and written, with heavy emphasis on listening
Bachelor's Degree

Compensation and Perks