Senior Eligibility Specialist (Hybrid)

The Senior Eligibility Specialist provides advanced support in determining eligibility for public assistance, managing complex public assistance programs, and offering comprehensive case management to assist individuals in achieving self-sufficiency and independence.

The Anoka County Economic Assistance Department mission statement is, “To provide effective services with a focus on dignity and self-sufficiency.” Senior Eligibility Specialists conduct in-depth interviews, interpret and apply complex verifications, and ensure accurate determinations for initial and ongoing eligibility across multiple public assistance programs, including food support, cash, emergency assistance, and healthcare. They also serve as leaders and mentors within the department, providing guidance, training, and quality assurance to ensure program integrity and staff development.

Senior Eligibility Specialists handle complex and multifaceted responsibilities requiring an advanced level of technical expertise, comprehensive knowledge of departmental processes, and proficiency in automated caseload management. They excel under pressure, providing accurate and timely solutions while supporting staff and ensuring the highest level of service delivery to clients. If making a meaningful difference in your community and leading others aligns with your career aspirations, consider joining Anoka County Human Services as a Senior Eligibility Specialist!

This is a full-time, non-exempt, hybrid position. Interviews will take place the week of September 14th, 2026 for those selected to move forward in the hiring process.

• This position will work at the Blaine Human Service Center, located at 1201 89th Ave NE, Blaine, MN 55434
• This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office. Work is primarily performed in a hybrid remote setting or at the Blaine Human Service Center.
• Expected works hours are Monday – Friday 8:00 a.m. – 4:30 p.m. Flexible work hours may be allowed between the hours of 7:00 a.m. – 6:00 p.m., Monday – Friday.

• High school diploma or equivalent education.
• Four years (2,080 annual hours) of job-related experience processing program eligibility for public assistance programs.
• In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.

• Six years (2,080 annual hours) of job-related experience administering public assistance programs in a Minnesota county.
• Three or more years of full-time (2,080 annual hours) experience administering SNAP or Medical Assistance in MAXIS.
• Bachelor’s degree or higher in Behavioral Science, Human Services, Education, or closely related field.
• Strong verbal and written communication skills.
• Skill in leadership, interviewing, organizational techniques, prioritizing and managing workflow, teaching and mentoring, and oral and written communication.

• Standard office environment.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness.
• Hearing abilities required for general and phone communication, signals, and machine sounds.
• Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work.
• Occasional lifting of 10-20 lbs.
• Equipment used includes computers, phones, and standard office equipment.
• Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission - Commitment to Excellence: Through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism - we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County’s 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here.

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: https://www.anokacountymn.gov/4411/Application-Process

Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO