Supervisor, Public Assistance (Hybrid)

The Public Assistance Supervisor leads a team committed to delivering public assistance programs that uphold dignity and promote self-sufficiency. This role focuses on creating effective policies, streamlining workflows, and guiding staff to ensure services are accurate, compliant, and responsive to community needs. Collaboration and innovation are key to maintaining high standards and improving program outcomes while staying true to the department’s mission of providing effective services that empower individuals and families.

Beyond daily operations, the supervisor champions continuous improvement through program evaluations, quality assurance, and legislative analysis. By fostering a supportive and accountable environment, this position ensures resources are used effectively and services help clients achieve greater independence.

If you are passionate about leading teams, improving processes, and making a meaningful impact in your community, consider joining Anoka County Human Services as a Public Assistance Supervisor!

This is a full-time, exempt, hybrid position. Interviews will take place the week of September 14th, 2026 for those selected to move forward in the hiring process. 

• This position is located at the Anoka County Blaine Human Services Center, 1201 89th Ave NE, Blaine. Hybrid remote options are available.
• Expected work hours are Monday – Friday 8:00 a.m. – 4:30 p.m.
• This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office.

• Requires a bachelor’s degree and three years (2,080 annual hours) of full-time job-related experience determining eligibility for public assistance programs.
• In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.

• Three years or more of full-time (2,080 annual hours) experience working in a Minnesota County Economic Assistance Department in a leadership or supervisory capacity.
• Five years or more of full-time (2,080 annual hours) experience working directly with public assistance programs.
• Bachelor’s degree or higher in Behavioral Science, Human Services, Education, or related field
• Demonstrated ability to lead, coach, mentor, and develop staff to achieve organizational goals.
• Strong knowledge of public assistance policies, procedures, and applicable state and federal regulations.
• Ability to interpret, apply, and communicate complex laws, rules, and written instructions effectively.
• Proven organizational skills with the ability to prioritize tasks, manage multiple projects, and meet strict deadlines in a fast-paced environment.
• Advanced analytical and problem-solving skills with keen attention to detail.
• Excellent written and verbal communication skills, including the ability to convey complex information clearly and professionally.
• Proficiency in using technology and data systems to manage workflows and monitor program performance.
• Ability to foster collaboration and maintain effective working relationships with internal teams, external partners, and diverse populations.

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

• Standard office environment 
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness. 
• Hearing abilities required for general and phone communication, signals, and machine sounds. 
• Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work 
• Occasional lifting of 10-20 lbs. 
• Equipment used includes computers, phones, and standard office equipment.
• Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions  

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission- Commitment to Excellence: Through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism- we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County’s 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here.
 

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: https://www.anokacountymn.gov/4411/Application-Process

Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO