Triage Medical Assistant

Us-Fl-Fort Myersmid

Medical AssistantHealthcare Clinical

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Quick Summary

Key Responsibilities

Handle prescription refill requests according to Company procedure and be proficient with SureScripts or other refill software as needed.

Requirements Summary

Education: High school education require Certifications/Licenses: Must have CPR and BLS certifications.

Technical Tools

Medical AssistantHealthcare Clinical

Florida Oncology and Hematology

$16.72 - $27.86

Provides support to clinical team to complete necessary tasks for patient care. Under the supervision of nursing and/or provider leadership, completes medical forms and facilitates prescription refills. Supports collection of new patient data and chart prep for return visits. Support obtaining prior authorizations for prescription medications. Role may also include supporting incoming phone calls regarding patient and consulting with nursing leadership and/or the provider, to present patient’s problem and resolve the problem or direct calls to appropriate person.

Responsibilities

~1 min read

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Handle prescription refill requests according to Company procedure and be proficient with SureScripts or other refill software as needed.
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Obtain prescription authorizations as needed using appropriate applications and software. Document authorizations in patient chart with coverage dates.
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Support completion of forms as needed to support patient care (i.e: Insurance and disability, Handi-Cap parking, DME requests)
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Support documentation and referrals for DME requests
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Answers phone calls from patients, caregivers, and outside entities, and reviews each call to determine the nature of each call, its urgency, how to resolve the question/problem and to whom to direct the call.
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Document in patient’s chart to accompany message for nurses and providers.
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Be able to discuss with provider the steps necessary to insure proper patient care.
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Be able to discuss with the provider any abnormal labs or tests presented to them by other staff members so that appropriate action regarding further orders can be carried out and charted, if necessary.
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Handle prescription refill requests according to Company procedure.
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Will be expected to work at any Company location to help meet Company’s business needs, within reasonable exoectations. Will also be expected to work overtime when given sufficient notice.
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Performs other duties and projects as assigned.